Silverline Towing Hayward

Marcos Molina opted not to leave a text review of Silverline Towing Hayward

calstate tow opted not to leave a text review of Silverline Towing Hayward

On my way to work I got a flat tire , call around for an estimate . Silverline towing had the best price and costumer service . Driver arrived within 20 minutes !

Great customer service! Best towing service in Hayward CA! Silverline went above and beyond to help in a bad situation for us and did not think twice about it. Best customer relations you could ask for and you can truly trust them with your vehicle.

I picked this tow truck service because it was 1.2 miles from the location of my vehicle. I called they told me it would be an 20 to 30 minutes. 30 minutes goes by no phone call and no tow truck. I finally call to get an eta. The tow driver calls me saying he's there. When I called about how late he was they didn't seem to care. Plus they are twice as expensive as any other tow truck service. I didn't ask how much he service was which I guess is my fault. I called three other tow services after and they were all half as expensive. I'd go elsewhere for tow services.

Absolutely the worst customer service I have ever encounter. Wanted my motorcycle towed due to me being in an accident and just had surgery, so I physically couldn't be there, but had a friend take care of everything. I called and gave them my card information thinking they could charge by phone like a billion other places. So the driver calls me and said we have to swipe your card. My friend left and I had another guy come and pay. So instead of letting me know I couldn't pay by phone without permission the manger Nicole calls my phone and goes off yelling and saying she will have my bike IMPOUNDED. So not only that she catches an attitude while she is talking and keeps blowing her breath because she claims the driver keeps calling her which I am texting and calling him every step of the way. I would not recommend this company to any one at all if you want to get treated like dirt and over price $150 for a 3 mile tow, but on a good note the driver Leonardo Montez is a straight up professional excellent customers service and wanted to help find a solution and not create a bigger problem. Much respect to you sir. I HOPE YOU ALL READ THIS BEFORE ACCEPTING THEIR TERMS.

called for a 3 mile flatbed quote. wanted $190 approx, more than three times the going local rate. rather rude would never use this business.

Fast response and handling. I called about a dead battery and a couple of hours later everything works as new.

Honestly this is the best company no doubt. I was stranded on the hyw with a flat tire I had no idea what to do my phone was dying and this towing company save my life they send the nicest technician he arrived in 20 min and he was the nicest guy if I could recall his name was Jimmy. I'm so thankful I will never use any other company after aaa had me waiting on hold for almost 40 min this company got to me in 20 min.

Hey was very nice . He unlock my car fast giving me a petty cool price. I most definitely call this company again.