VZYON RL opted not to leave a text review of Sheraton Tampa Riverwalk Hotel

Attendants did not know what they were doing. We had a reservation for two rooms. And when we got there they had the courage to lie to our faces and say that our “card was declined” pretty much saying there is no money in our credit card. Obviously frustrated we brought out the email sent to us, and they told us to get out. The only reason for such thing is they sold our rooms to some other family; because “the game over filled their hotel”.

Pleasant walkable area

Joelle Prado opted not to leave a text review of Sheraton Tampa Riverwalk Hotel

Quite. Great water pressure, which is a huge plus.

Devin Brown opted not to leave a text review of Sheraton Tampa Riverwalk Hotel

Freezer part of mini-fridge froze out foods and drinks

We stayed for NYE. Excellent location. Staff is friendly but overwhelmed. The front desk, wait staff and valet were all very nice. The room was a little outdated but everything was in working order and was clean. The shower wasn’t that great and hot water was minimal at best. No hot tub, so that was kind of a bummer. But we enjoyed our stay and will be back. The location is excellent and the view from our balcony on the river was exceptional. We got to see all the fireworks right from our room

Key would not open the side door

I gave this hotel five star is because the front desk was super helpful. Write a check in. It was a busy night. It was New Year’s Eve and Kasey was amazing helping us get checked in quickly she gave us terrific information and was able to help us with all our needs. They even were able to loan me an umbrella because it was raining. The only thing I would say is the valet is kind of slow and in our room, the TV wasn’t working at all but other than that the rooms are clean and big and have great balconies and recommend without hesitation good value for the price.