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Shepard Presentations

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About Shepard Presentations

Shep Hyken, CSP, CPAE is the Chief Amazement Officer of Shepard Presentations.

His articles have been read in hundreds of publications, and he is the author of Moments of Magic, The Loyal Customer and the Wall Street Journal and USA Today bestsellers, The Cult of the Customer and The Amazement Revolution, which was also recognized as a New York Times bestseller. He is also the creator of The Customer Focus program which helps clients develop a customer service culture and loyalty mindset.

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711 Old Ballas Rd 215, Saint Louis, MO 63141
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