SEO Rank Smart - Rochester NY

Nate was a tremendous help in helping me fax

The store manager Karen is very nice and a great lady to do business with. Although I was angry due to the fact I was sold a faulty $600 laptop and was past the return date, the manufacturer fixed it and I can't blame Staples for this issue. She helped me with my printing needs and I wouldn't come back if it wasn't for her. They definitely need employees like her to match her personality with customer service! I also want to give Josh kudos for sending me the right print format when another employee had no knowledge on this matter.

Was able to use [email protected] to send documents to Staples for printing at around $0.14 per page (B&W). Very cost-effective and contactless experience. The whole transaction was done at the printer.

First of all kudos to Staples for caring about their employees and customers health & lives by not allowing people in their stores without masks ?. I live nearby and work from home so I'm in this Staples Penfield location to pick up supplies, and make color copies every week. The staff is always friendly, and a few times the manager is on the floor and is walking around helping people. I also like that when you ask to find something they don't tell you where it might be, they stop what they're doing and walk though over to where the product you're looking for is available. ?????????? Every time!

The gentleman working Monday morning 5/8/2020, I think his name is Josh, provided excellent customer service. He was extremely helpful and patient. His kindness exceeded all expectations especially in this challenging time. Thank you again for helping me get important paperwork to unemployment!!!

Barbara D. opted not to leave a text review of SEO Rank Smart - Rochester NY

Many things available and helpful people, but a lot of things I need, I have to order online.

I was about to buy online, but decided to go to the store because it said they had 1 in store. The store matched the online price with great customer service!

Dan Graziano opted not to leave a text review of SEO Rank Smart - Rochester NY

Friendliest staff .The store manager herself helped me scan some documents. Every employee from start to check out was amazing!