Russell & Smith Mazda

Teresa Clemens opted not to leave a text review of Russell & Smith Mazda

Also have an amazing experience when I bring my car in.

What a joke this place has become Got an appointment at 8:30am for oil change. Made it there and the service advisor said it will take 3 hours. 3 hours???? Are you kidding???? Loaner???? No Loaner???? Canceling all service packages here and getting refund !!!!

Re: Got an appointment at 8:3 ... Russell & Smith Mazda replied on Monday, July 12th 2021

Good morning, Imran. Thank you for letting us know about your recent experience. Our manager Bryan Trevino is available to discuss your recent experience and try to resolve any frustrations you have with our Service department. You can reach him at [email protected]. Thank you, Imran.

Ricc Rami opted not to leave a text review of Russell & Smith Mazda

Kenneth Rolston opted not to leave a text review of Russell & Smith Mazda

They fixed a flat for me. Outstanding customer service. I got my Ford Fusion here and they are awesome. They help me with what ever I need. Quick and efficient

Re: They fixed a flat for me. ... Russell & Smith Mazda replied on Thursday, November 11th 2021

We appreciate your review, Rene. Please let us know if you need anything else. Take care.

marianne Ledezma opted not to leave a text review of Russell & Smith Mazda

I love the service department at this dealership. They do a video inspection of your car and send it to you in a text so you can see everything they are checking. The next text is an itemization of recommended work to be done with the price quote. You can accept or decline. The service department is very clean and professional. I look forward to purchasing my next vehicle from this dealership.

Re: I love the service depart ... Russell & Smith Mazda replied on Tuesday, October 5th 2021

We appreciate your feedback, Kirsten. We look forward to helping you again soon! Have a wonderful day!

Great car buying experience. My sales person was friendly and great to work with. They have no hidden fees and make the process quick. Even financing was made easy with them. Would recommend buying from them.

Re: Great car buying experien ... Russell & Smith Mazda replied on Monday, September 20th 2021

It's great to hear that our team took good care of you and made the process quick. We appreciate your feedback and recommendation, Ernesto. Please let us know if you need anything else. Have a great day!

Éste un excelente concesionario,él personal super amable y dispuesto a explicarte y contestar todas las preguntas o dudas que tengas no te dicen (disculpe ya no tengo tiempo tengo que irme) puede regresar mañana? Gracias a J Maldonado por sus atenciones. Excelente trató y su compañero. Estoy super feliz

Re: ?ste un excelente concesi ... Russell & Smith Mazda replied on Monday, September 13th 2021

Muchas gracias, Anna!