I purchased a truck here and it ran hot and broke down. I towed back to the dealership to fix a coolant leak and when I went to pick it up it was vandalized with dents, scratches, and rips in the interior.

Prompt, efficient service. I received a call to let me know my vehicle was ready.

Super impressed with StePHen! He took great care of us: very fair, very patient and extremely efficient with our time. I absolutely recommend reaching out to him and Russell & Smith for your next purchase! A+++

Cedric Callegari opted not to leave a text review of Russell & Smith Ford

Brenda Branch opted not to leave a text review of Russell & Smith Ford

parts and service here is generally a headache

Tucker, Jorge and Denny are a great team. I have bought 10+ vehicles since 2005 from various dealerships. This was by far the BEST experience I have ever had.

Due to the chip shortage I needed to order a new truck vs the traditional method of buying what is on the lot. The team at Russell & Smith made this very easy and helped me to be sure I had all the bases covered. I was kept up to speed on the progress all the time.

When the truck arrived they had it prepped and ready for me . The transaction process was smooth and simple. The staff was super friendly and helpful.

I went well out of the way to use Russell & Smith and I am glad I did.

Miguel was fantastic in the service department, very helpful and went out of his way to explain everything and answer all of my questions. Would recommend this service department!

Came in for Recall on truck expecting the worse, But great service, timely work, and a lyft service to and from the house, Overall I must say Great Service and Excellent experience. Thank you.