Rebound Behavioral Health

Every single day of my week in here was hell. Most of the people the patients see on a daily basis care more about control than actually helping. There were 1-2 groups in a day with the weekend having nothing therapeutic and instead an excuse for the men working to pay attention to football and get aggressive to patients that interrupted them. As for those groups they were overly simplistic to the point of almost being unhelpful.
This place actually made me worse and I have ptsd flashbacks to the trauma from here. But the real kicker of how this place is hell is a flyer from this summer telling staff for each incident report( ie negative report) they file their name will be entered into a drawing. A place that not just overlooks negative things done by staff but at one point this year actually encouraged it by way of a drawing! So to any staff that reads these reviews: You are either complicit in harm or active participant but either way you are evil.

It was tough, but well worth it. Give it a chance and you might feel better afterwards

This was my first and ONLY time I will ever be placed in a facility. This was the most traumatizing experience I’ve ever had. I was not told where I was going but when we arrived I was told I was leaving the same day… that was a lie. Most every one of the staff and doctors don’t really care about your mental health or wellbeing. The only staff that really motivated me was Allison (the woman who handles the exercise group therapy), Sherri and Alex G. The nurses always seemed like we were an inconvenience to them when we would ask for anything. I was hoping for individual counseling but that was a no. This place definitely motivated me to never go back, so I’ll give them that. Moral of the story, take care of yourself mentally and physically so you never end up in this place. :)

I was placed in this facility in late August. I had a slight breakdown i was over whelmed with grief i didnt properly grieve my moms death.....let's just say you can do EVERYTHING that's required of you and they will still diagnose u with some disorder. They play mind games with the patients to get certain reactions from certain patients....they fill out paper work on u when they don't even sit close enough to evaluate u properly.........I saw the physician/nurse ONLY literally my 3rd day, (which was the day they started making me take medication) 5th day, and the day I left. The physician asked me the same questions....what the date was, did I have any thoughts of hurting myself and/or others, was I seeing and/or hearing things that others did not see and/or hear.....I answered No to ALL and told him the correct date. The day i saw Dr. David and the nurse(my 3rd day there) was the day i was forced to take medication which blew my mind because I did nothing to need to take meds...I CAN SAY I DID NOT GET MUCH SLEEP, BUT THATS ONLY BECAUSE I KNEW I WAS IN THE HANDS OF PEOPLE WHO DID NOT CARE ABOUT THEIR JOBS or the patients. I followed instructions even when they tried their best to get me to act out of character. They had a so called schedule... but the patients nor the staff followed that schedule...NO STRUCTURE AT ALL. they talk to the patients any kind of way some they treat as if they are a buddy or associate. And others they just flat out ignore or talked real rude like to.... I even saw one of the on duty nurses filling out paper work on me while standing in line for meds(they forced me to stand in line for meds even though I wasn't required to take any meds) and she hadn't said a single word to me that day. One day when I was trying to shower I felt eyes watching me and I turned around and saw one of the male staff ACTING as if he was doing a check on MR Badges. .....they basically MAKE U SIGN WHATEVER!!!they put in front of u...if u don't they'll say something was wrong with u and U COULDNT SIGN or as it was on my paper UNABLE TO SIGN....a doctor I did a LITERAL virtual interview with( NEVER MET TIL THE MOMENT OF THE VIRTUAL INTERVIEW). Literally and simply asked the same questions as Doctor David. And then FLAT OUT TOLD ME I was diagnosed with anxiety, depression, and schizophrenia. And when I told him I'm not schizophrenia because I know the symptoms I have a friend and brother who's schizophrenia and my symptoms weren't those....I went on to say I may have slight depression because I didn't properly grieve my mom's death and anxiety because being there made me paranoid...he dismissed me and told me he had nothing more to say. I went home the next day....upon leaving I was told to sign Papers(I was told to sign papers my 2nd day there as well, but that day was weird because EVERYTHING was highlighted EXCEPT for the DO NOT RESUSCITATE INFO????)for release but I was only able to sign what THEY ALLOWED me to sign.....the only thing I can say good about this place is....they let u wash your butt and SHOUT OUT TO THE COOKS????????????the food was absolutely amazing.....DO NOT SEND YOUR LOVED ONES HERE......just because u have moments of breakdowns from life, verbal, mental, emotional,social abuse or just tired of ALWAYS defending yourself against the meanies of the world placed in your life doesn't make u mentally ill. It just simply means u need to be around people who see u, hear u, anderstand u, and most importantly VALUE U AS A PERSON..this place needs people who really care about their jobs and the people they are caring for.

Thanks to the staff at Rebound, I'm now living a clean life. Special thanks to Abby. Nicole, Trish, Pamela, and Tiara.

Terrifying. Traumatizing. Bug (ant, roach, and cricket) infested. Cried myself to sleep every night. Awful staff. Wasn’t suicidal when I went in, was absolutely suicidal from being in there. I’d rather die than go back, detrimental to mental health. If you have a choice, AVOID THIS FACILITY AT ALL COSTS. (This is the nicest thing I could say about them)

Do not send your loved one to this place. My stepbrother went for a mental evaluation to tweak his medications and they made him worse. For 7 days I left numerous messages NO ONE would call me back. He gave my number to counselor and nurse and still no return call. When I finally got someone on the phone I had to threaten having the police come to do a welfare check since I couldn’t get in touch with anyone, she puts me through to head nurse and all I got was we will call you back. This is not a place for a mental patient. It may be for people battling addiction, but they are not equipped to handle the mentally ill.

place was nasty, staff was horrible to patients, and the staff is only their to get paid.

I appreciated the front desk associate name Shyla, she gave amazing customer experience to me and my family. We had several questions and she was super patient with us in providing us the correct information. She even looked into trying to find my family member missing glasses! During my experience, she gave my family as well as other families words of encouragement as they visited their loved ones. The grounds were well maintained, the facility seemed to be cleaned and well maintained.

Zakaria AYOUB opted not to leave a text review of Rebound Behavioral Health