Rad Web Hosting

We have been blessed to work with Rad Web Hosting over the last 5 years This company has been rock-solid for us over the course of more than 5 years of doing business with them. They have reliable and fast VPS servers and are one of the quickest off the draw when a support request is submitted. Please keep up the great work. You guys are essential to our toolkit!

Very great hosting and servers. Have used for years and plan to continue on! Thanks Rad Web Hosting!

Re: Very great hosting and se ... Rad Web Hosting replied on Saturday, September 5th 2020

Thanks for your review!

akhrif hamza opted not to leave a text review of Rad Web Hosting

I have had nothing but good experiences with Rad Web Hosting. The staff is there to help you to make sure that you stay online and I haven't had any downtime with my server in the time I have been with Rad Web Hosting and I have had my server for over two years.

Re: I have had nothing but go ... Rad Web Hosting replied on Saturday, October 22nd 2022

Thanks, Janice, for this kind feedback! Much appreciated!

Hi Scott, my 30+ websites & all 15 client accounts & 3 businesess which is hosted on Rad Web is all down since 30+hrs and waiting for response since 12+hrs no one from your team is even responding or acknowledging, my business and online reputation is on stake here please hope you understand the sevearity and arrange me the backups of my data atleast so i can move to some other reliable hosting provider. and for god sake someone respond its scaring me like hell am answerable to all my clients and you guys are not even responding even to single message or tickets?>>>> what went wrong all of a sudden??

Re: Hi Scott, my 30+ websites ... Rad Web Hosting replied on Tuesday, September 27th 2022

Please message us in ticket so we can assist you with this issue

Best VPS A+ VPS provider with better pricing, performance, and support than many of the more well-known providers. I would recommend this company to friends and colleagues.

As kindly as I can say: got some really bad spam from these people and did a search and found this web hoster as a provider of them at the time. I am hoping this complaint will further facilitate ending this, spam harassment.

I must update this review. I finally conquered this problem sometimes you just have to comp[lain enough about some things. Stay radical Rad Web.

Re: As kindly as I can say: g ... Rad Web Hosting replied on Wednesday, June 1st 2022

Hi thanks for reporting your issues. We will investigate any spam or abuse complaints that are submitted to our help desk at https://radwebhosting.com/client_area/submitticket.php Please let us know if the issue persists by contacting us at the above URL. We apologize for your experience and look forwarding to assisting you directly with any issues you face in this regard moving forward.

We're a single server company that manages our box ourselves. We had to move to a new NOC in a pinch and we chose Rad Web Hosting. They were thorough and complete in the phase of learning their capabilities (their chat access is excellent), and they delivered 100% in what they said they offered. We had a new server shipped to them from Dell, they installed and provisioned immediately and turned the machine over to us ready to go with both IDRAC via VPN and Internet availability. Whenever we have had questions they have been thorough and prompt. In our >20 years of business, this is by far the best NOC we've been in.

Re: We're a single server com ... Rad Web Hosting replied on Saturday, November 13th 2021

Hi Todd, thanks so much for leaving feedback!

I've just had a week of serious issues. All of my, and my clients' sites were down for 5 days. There was a gap of 5 days that RadWebHosting did not respond - and when they did, they said the issue did not exists. Avoid.
***In response to Tab Fitts below: I indeed experienced 5 day gap of no customer service involvement - I attached a screen shot of the ticket history. Could I Photoshop that? Yes I 100% could. But I haven't. And now (March 1st) all of my sites are down AGAIN for a full day. It's not technical ignorance as nothing has changed.

Re: I've just had a week of s ... Rad Web Hosting replied on Sunday, May 17th 2020

We're sorry to hear of these issues. Please let us know your Ticket # for personalized assistance!

I don't know what this Alex Coleman dude is talking about. Rad Web Hosting has the best support I've ever experienced. They are super helpful and hardworking. If these people that are posting negative reviews had a bad experience, it's most likely technology ignorance or they just flat out messed something up themselves.

Re: I don't know what this Al ... Rad Web Hosting replied on Monday, May 4th 2020

Thanks for your feedback!