Putnam Chrysler Jeep Dodge

If I could give 0 stars I would I've been trying to get in contact with the service department for over a month they claim they will call me back to update me on when they could finish a service they left halfway on my vehicle and I've been waiting for over a month. When I manage to get on the phone with them they hang up like if they are avoiding fixing the issue on my car. It's been horrible since I started going there.

I brought my car in for a air bag recall when I got it back it kept loosing power, my radio was acting up and the bezal around the radio and cluster would not snap in to place. Before I brought it for the recall there was no problem at all. I brought it back and they fixed the loosing power but they denied touching the radio. I brought it home pulled the bezal off and notice there were screws missing and the bezal was broken. Do not do business with this service department

Worst customer service ever , never do any business with them. They don't care about the customers at all!!!!!!!!!!!!!!!!!!!!

Service department sucks

1000% more knowledgeable about Jeep Wranglers than the other local dealers.

I worked with Karl Jensen and he was BY FAR the most helpful sales person I was able to find. I called all over the country to get exactly what I wanted, and I would have saved a ton of time and headache if I would have found Karl first. I highly recommend this professional. Good job and thank you Karl.

Evelyn Rodriguez opted not to leave a text review of Putnam Chrysler Jeep Dodge

Putnam's service department can't seem to figure out how to call you back when you contact them. I have been waiting for months for them to return my calls about a warranty issue we are having. I've followed up with them multiple times and, every time, I'm assured they will "call me back". No one ever does though. We even purchased our vehicle from Putnam so it's disappointing that we've continued to get the runaround from them after spending so much money here. Furthermore, when we've taken our Jeep in for basic service (e.g. oil changes and tire rotations), every time there has been an issue with their service department (e.g. saying they did things but didn't actually do them). I'm not sure how they treat their customers like this and are able to stay in business.

Peter with Jeep is a great guy.

We went to this place to have our car checked to prep for cross-state travel. After they saw our car, they only said that one tire needs to be changed (which we already knew). We went on our trip and one of the front tire blew before we even left the state. We placed our trust in this shop only for them to put our lives in danger. We paid for their services and thats what we got!