PuroClean of Southglenn/Highlands Ranch

I had what I believed to be black mold in my basement some weeks after my basement flooded. I called around for a quote and everywhere I called seemed to be extremely pricy and companies were not responsive. I was able to get same day service at a great price. I highly recommend this company. The owner, James, was very likable and professional. Five stars all the way.

By far the best company I have ever worked with, not only for water damage and restoration. We had a leak in December and used a different company and were charged an astronomical rate and had a terrible experience. Talking with James he made our second leak disaster as painless as possible and gave us down to earth courtesy and ideas and how to make the whole process as painless as possible.

Would recommend this company over any other for this situation.

I called Puroclean for water in my subfloor. James was very quick to respond. His service and professionalism was fantastic. He was very thorough, reasonable, and did an amazing job. I am very pleased with the level of commitment and service. Thank you James!

James at Puroclean was superb in handling a very stressful situation when water was leaking through our roof. He came out in poor weather conditions to examine the roof and the interior leak in our garage. He provided mitigation for the water leak, including fans and heaters to help dry us out. He is extremely knowledgeable and has resources for short and long term repairs. We are very fortunate to have made a call to his business. He has earned both our trust and loyalty.

We used PuroClean because of the positive reviews we read and we were not disappointed. James came to inspect previous water damage in a house we just purchased and was extremely thorough walking us through his process. The inspection was free and after spending more than an hour with us he didn't recommend any further action but offered to come back at any point if we had further questions or concerns. James was extremely patient and thorough. I would highly recommend PuroClean.

They were so professional and helpful. It was nice to have people so easy and friendly to work with during a disaster.

Re: They were so professional ... PuroClean of Southglenn/Highlands Ranch replied on Tuesday, February 23rd 2021

Thank you so much for the kind words, Carol! Here's to hoping you won't need to call a mitigation company in the future, but if you do, know we'll be there.

Referred to PuroClean / James Rouse the owner for a water leak/damage inspection. Very impressed and pleased with the company's professionalism, knowledge and tools used to troubleshoot our water problem. Highly recommend their services!

Re: Referred to PuroClean / J ... PuroClean of Southglenn/Highlands Ranch replied on Tuesday, January 26th 2021

Thank you very much for your kind words, Mark. It was a pleasure working with you. With luck, you won't need us, but if you do, we'll be there!

Thank you, James. My daughter's apartment is now clean and sanitized. We could not have asked for a more caring, concerned and professional team.

I cannot recommend this company highly enough! James (owner) and his team did an amazing job cleaning up our water damage from a washing machine flood. Their timeliness, professionalism, and work quality are unbeatable. It's obvious that James and his team genuinely care about their work and the customers they serve. Well done PuroClean! I highly recommend you and would use you again in a heartbeat if I ever need to! Thanks for your quality work.

Fantastic Service. James (owner) and Chad (team-lead) were both on-site. Both were personable, professional, and a pleasure to deal with. Team was here within 4 hours of notification of our unexpected issue, provided prompt analysis of the problem, and had everything resolved and dry within 3 days. A service I hope to never need again, but if I do, James is 1st on the list. TLDR; caring and professional service provider.