Priority Marine Construction

Dan Gorman Jr opted not to leave a text review of Priority Marine Construction

The folks at Priority Marine did a great job with our dock and boatlift. The workmanship was top notch, and we couldn't be happier. Additionally, they were nice professional people, and were very easy to work with, which was very refreshing.

Re: The folks at Priority Mar ... Priority Marine Construction replied on Wednesday, November 17th 2021

thanks John, we appreciate you allowing us to be part of this project

UNFULFILLED PROMISES, ZERO SERVICE AND NO RESPONSES AFTER INSTALL AND MONEY PAID!
You will quickly find out that Priority is a one man show. His name is Jason and he is the "Salesman". Jason is your only contact. The problem arises after payment. Specifically, the Salesman, Jason, is still your only contact for follow up, service or the like. I can only assume he does not get paid for that, as he has zero interest in you at that point. In my case, they installed my lift last year during Covid and I made it clear that I was still trying to purchase a boat that might be a year out. Jason assured me on several occasions that it wouldn't be a problem, as they would simply come back and fit the lift for the boat when it became available. That was prior to payment. Post payment I clearly do not exist. My only recourse was to contact the lift maker, Hi-Tide Lifts, and have them assist me with the problems and adjustments as Jason and Priority Marine Construction would give a "lip service" response, if any. They specialize in ignore and waiting for you to tire of calling. There is no "service person" and the office only refers you back to Jason, the completely unavailable Salesman for post install issues. There is supposedly an owner, Bill, but he must be behind the curtain as you will never hear from him. I have waited two months from my first request for services to write this review. I have engaged in multiple phone calls, texts, and emails, all to no avail. I have bought and personally installed repair parts and stabilizers as Priority has ignored all of my pleas, even when I have offered to pay them for services that were included in my contract and previously paid for. Most recently I have had to get the name of another Hi Tide Vendor due to the complete inaction on the part of Priority.
In summary, if you are lucky enough to have the lift work flawlessly at install, you may never experience my horrible experience. But if not, you will hate the day you got involved with Priority. I doubt they were like this in the past as they would no longer be in business. But clearly something has changed, which in my case is a nightmare with a $400,000 boat and $23,000 lift getting beat up unnecessarily. I hope they straighten out, but I wouldn't count on it. More importantly, I wouldn't touch them with a ten foot pole at this point.

Re: UNFULFILLED PROMISES, ZER ... Priority Marine Construction replied on Wednesday, November 17th 2021

Please call the office to have this resolved. We want to make sure that everyone has a good experience with us and if this is not the case then let us know what we can do to make sure you are happy

Britt Crosby opted not to leave a text review of Priority Marine Construction

was suppose to get back with me after a visit estimation - playing phone tag for a week - then he said give him 2 weeks to get paperwork ready .. that was two months ago.. nothing .. i know my job was probably small compared to others but i was still going to be a customer if the est, was good,, oh well on to Ameridocks for their work

Re: was suppose to get back w ... Priority Marine Construction replied on Thursday, September 16th 2021

We apologize for the delay. We work hard to make sure that we are efficient and on time. If you are still in need please give us a call and ask for Bill directly

Due to Covid it took a little while for permitting but once they started it was fast. Mike and Joel were wonderful. Very professional, kept us informed & Great workmanship. We highly recommend them.

Re: Due to Covid it took a li ... Priority Marine Construction replied on Friday, June 11th 2021

Thank You for being soo patient with the whole process and thank you for taking the time to leave this.

They constructed a new dock for us after our old dock was destroyed by the last unnamed storm. All materials used were first class including all stainless bolts and screws and marine grade lumber and pilings. The two men who performed the work (Mike and Chris) were professional and caring and built us a first class dock. We highly recommend them.

Re: They constructed a new do ... Priority Marine Construction replied on Friday, June 11th 2021

im glad that we were able to rebuild your dock and that you are pleased. We pride ourselves in friendly and quality work.

Not sure how to review. Might be good. Not sure. I've called twice but no return call. Looks like he works out of his house…one canal/street over.

Re: Not sure how to review. M ... Priority Marine Construction replied on Friday, June 11th 2021

Please call again and if there is no answer leave us a message. We are out i the field and will get back to you. I apologize for the inconvenience.

?

Re: ? ... Priority Marine Construction replied on Tuesday, May 25th 2021

Thanks Chip

Chuck Nelms (West Shore Construction) opted not to leave a text review of Priority Marine Construction