PocketiNet Communications is a locally owned and operated broadband Internet Service Provider founded in April of 2000.
Based on 10 Reviews
Add ReviewJordan Dupuis opted not to leave a text review of PocketiNet Communications Inc.Report
Great service, always friendly, and resolve issues quickly.Report
Spoke with Jerry, he was very knowledgeable and friendly, got all my questions answered plus some.ReportRe: Spoke with Jerry, he was ... PocketiNet Communications Inc. replied on Tuesday, May 11th 2021Thank you so much for the 5-star review!!
Very disappointed and I have not even received service yet today. I was supposed to get a call or email back this afternoon and never did. I called back and got sent to voicemail and no one returned my call. Not a good way to start off service that is absolutely needed.Report
PocketiNet Communications is a great Internet Service Provider! I have their fiber internet at my rental property. The speed is great, the price is excellent, and my tenants have never complained about any outages in the past 2 years! Fiber is superior to Cable - highly recommend checking them out!!Report
We had PocketiNet for many years and had reliable excellent service. Last winter the system went down and we were encouraged to upgrade. We upgraded and still had difficulty. I made an appointment to cancel. And the tech didn't show up after I waited all day.But it got worse after that. We were charged for 8 months we didn't use, and charged to end our contract. I do not reccomend this company.ReportRe: We had PocketiNet for man ... PocketiNet Communications Inc. replied on Tuesday, August 11th 2020Hi Natalie, Customer service is our number one priority, so we were glad to be able to connect with you on the phone regarding your needs and experience. We look forward to serving you again as we work towards finding a solution for your service needs. Please feel free to call us with any questions you may have at 509-526-5026.
Miguel Gomez opted not to leave a text review of PocketiNet Communications Inc.Report
Good peopleReportRe: Good people ... PocketiNet Communications Inc. replied on Tuesday, August 11th 2020Hi Brian, Thank you for your kind words and review!
We recently moved to Walla Walla from the East coast and had been using FIOS for the past ten years. After extensive research and testing the service through some of the complementary WiFi services offered at various establishments, we chose PocketiNet and were pleasantly surprised by how reliable and fast it is. The entire staff has been gracious to deal with, while our installer was incredibly enthusiastic as he surveyed the property to determine what was the best way to proceed with installation to optimize performance. We have had zero issues and have observed speeds very close (or exceeding) stated levels depending on whether we were connecting old/new technology. As a former computer geek, I've got zero issues in recommending their services for the casual or power user and would put their service in a "best in class" category.ReportRe: We recently moved to Wall ... PocketiNet Communications Inc. replied on Tuesday, August 11th 2020Hi Jim, Thank you for sharing your story about how you selected PocketiNet Communications! We're glad that you chose us and we appreciate your 5-star review. We're very proud of our reliable service, dedicated staff and hard working installers and we're thrilled that you consider us "best in class". Please don't hesitate to contact us if there's anything we can do for you and welcome to Walla Walla!
Jt. Rivera opted not to leave a text review of PocketiNet Communications Inc.Report