Loved working with Sam and Ron! I needed to upgrade my hot water heater and they came back with a very reasonable quote. I went with them for my project and am super happy with the job they did. Hot showers for all!
The service was horrible. First off, Larry came an hour late. He then took our pilot assembly from our water heater to see if he can find a replacement for it and couldn't. He was then supposed to email us our receipt for the service call but didn't. It's been a week from today that we are yet to get our part back. We made several calls and was told that our pilot assembly was going to be delivered by Ron (boss) on 3 different days. Each day was a no call, no show. I'm disappointed and frustrated with the lack of professionalism, Trustworthiness, and integrity.
We received a return call from Ron within 5 minutes after we left a message on Sunday afternoon regarding water flowing from our water heater. He concerned and asked how soon we need the service to be done and did his best to fit the schedule. He is honest, professional, caring for customer's need and keep us posted with upcoming schedules, and finished the job on the same day.
Providing service to the los angeles area since 1995. Our focus on customer service can be seen in the positive reviews the company has received over the years. We are dedicated to meeting customer's heating and air conditioning needs while keeping them happy and comfortable. Providing high quality products, installation services at low market price.
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