Nashville Cremation Center

Beth Crawford was wonderful. Thank you, Beth.

Re: Beth Crawford was wonderf ... Nashville Cremation Center replied on Thursday, July 7th 2022

Thank you so much for the kind words.

Dawn Doninger opted not to leave a text review of Nashville Cremation Center

karen schiavone opted not to leave a text review of Nashville Cremation Center

I'm very thankful for the way everyone took care of my mother. They knew how important she is to me and was there for me and her. The only thing that I would have changed was for them to relate to my mother as... "We have your mother ready for you." I was pretty emotional when they referred to her as cremated remains. That kinda made me feel nauseated. But, I really do appreciate everything else and the way things were handled. Thank you Beth.

Re: I'm very thankful for the ... Nashville Cremation Center replied on Friday, May 27th 2022

We certainly appreciate your feedback. It is this honest feedback which allows us to continually improve and better ourselves for our families, as it is never our intention to say anything that would cause more distress. We will certainly address this in our trainings. We are grateful you allowed us the privilege of serving you and your family and for entrusting us with your dear mother. Many blessings!

Cheryl Morton opted not to leave a text review of Nashville Cremation Center

My mom passed very suddenly and unexpected on a Friday. The medical examiners took her and did what they had to do, but did not prepare us for it. I called Nashville Cremation Center at 6am on Monday morning and I was called back immediately by Ms. Beth and we talked about direct cremation. My mom was not released until Tuesday and with all the paperwork it was unlikely that I would get her remain back before Sunday when I had to fly back home. Through the power of Ms. Beth and her wonderful team I got her back on Friday and was extremely grateful to have her with me. Ms. Beth not only handled my mother with care, but she also managed my family and I with our thousands of calls and emails. If I had anyone left to set up arraignment for I would absolutely use Ms. Beth and the Nashville Cremation Center again. I am forever grateful!

Re: My mom passed very sudden ... Nashville Cremation Center replied on Thursday, May 19th 2022

Thank you so much for the wonderful message. We are so happy that we were able to make sure your mom was with you on your return home. We are so sorry about the loss of your mother, but glad we could help make a difficult time a bit easier for you. Many hugs during this time!

deidre duker opted not to leave a text review of Nashville Cremation Center

Laura Walker opted not to leave a text review of Nashville Cremation Center

I have buried many family members over the years but this has been the absolute worst place to deal with. I would never recommend going here.The website had a price listed ,they quoted a different price price over the phone and added a 1000.00 dollars after we got there. Then they said they could accept donation payments and when people called they told them they couldn't take the payments. They told us we could pay the final balance the morning of the viewing and then called back and said it had to be paid the day before by 5. I am so shocked that we were lied to so many times during such a hard and painful time.

Re: I have buried many family ... Nashville Cremation Center replied on Thursday, April 7th 2022

I am so sorry that you had a less than desirable experience. That is never our wish. The miscommunication in this instance was certainly unfortunate and I am glad that we were able to transfer your family to our sister location to have you served. We have a wonderful new manager for this location now and am confident that things like this won't happen going forward.

Valerie was very sweet and caring to my brother and I during our time of need. Neither one of us had dealt with a situation like this before, so having her there to to walk us through the process was a relief. I would highly recommend the services here. They made this difficult process so much easier for us. Thank you!!!

Re: Valerie was very sweet an ... Nashville Cremation Center replied on Thursday, April 7th 2022

Thank you so much for the kind words