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Nanny Annie

Bronze Business
Bronze Business
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About Nanny Annie

We are an eCommerce store in Australia, specialize in Baby Furniture products such as Bassinets, Prams, Stroller, Table and Chairs, Cots, Playpens etc.

From the Nanny Annie website:
Massive sale now on kids furniture, baby play pens, children's table and chair, high chairs, bassinets, play mats, toy kitchens, pretend toys and various baby furniture.

Location & Directions for Nanny Annie

5 Pipeclay Ave, Thornton, NSW 2322 AU
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Services Nanny Annie Offers

Babies, Nanny Annie

  • Baby Store
  • Childrens Furniture Store
4.1 Out of 5.0

Reviews For Nanny Annie

Reviews for this business have been aggregated from multiple sources.

Based on 10 Reviews

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vanessa jarvis
Review source: Google vanessa jarvis Wednesday, November 3rd 2021
Love the fast delivery and quality, worth the money and safe for my son to use
jai rajadurai
Review source: Google jai rajadurai Saturday, September 25th 2021
Great service and quick delivery
pebbles nabunat
Review source: Google pebbles nabunat Thursday, August 19th 2021
Great service, a very reliable company and i received my product in less than a week from ordering. I was very impressed with the product and it definitely matched the description advertised on their site. I'm a new mum, wanting the most efficient, high quality products with reasonable prices and Nanny Annie definitely ticks all those boxes. I highly recommend!
Daniel M
Review source: Google Daniel M Wednesday, August 18th 2021
great service, great product.
ordered a baby plan pen and it arrived exactly as advertised 5 days later!
really happy with them, thanks guys!
Denjse Ferretti
Review source: Google Denjse Ferretti Tuesday, June 1st 2021
I bought a wooden highchair and arrived with open join on its legs. Only reason why I am not giving 5 stars. Anyway, is a cheep wood which allowed to keep the price affordable. Is.a fabulous highchair that will grow with my son and he loves it too.
Re: I bought a wooden highcha ... Nanny Annie replied on Tuesday, June 1st 2021

Hi Denjse, Please email us at [email protected] and we can have a chat about the issue you are having. But we are happy that you are happy with the rest of the chair hopefully we can get it fixed up for you.

Asma A
Review source: Google Asma A Monday, May 17th 2021
Asma A opted not to leave a text review of Nanny Annie
C Eugenio
Review source: Google C Eugenio Wednesday, March 24th 2021
We ordered the super giant interactive playpen (2.3m x 2.3m) from Nanny Annie for our son, and it arrived a week later (3 parcels delivered across 2 days).
We love how easy it is to assemble and disassemble, making it convenient to pack and take to his grandparent's place. We also love the adjustable length/width dimensions to cater to any space.
The interactive panel is great (would love to see the dial phone updated to a smart phone in future design models). Our son loves playing peek-a-boo through the holes on the panels and has learnt to pull himself to standing position.
Overall, great value for money!
Review source: Google M R Wednesday, March 17th 2021
I contacted them about a hole in my portacot carry bag and they replied asking for photos, which was fine and I sent, but no response back. Numerous follow up emails sent with the last one even saying "Does anyone even check these emails!?" - no response.
They even send you an automated confirmation email stating they received your email.
Obviously just for show.
I noticed a few of the review responses from the owner, or whoever, stating that they'll improve their customer service. It's really sad that they still haven't been able to find/afford staff to train in that very advanced field of responding to emails.
I guess the business isn't doing so well...
After reading a few of these reviews I can now see why.

Also, they send you an email after your purchase asking for a review and in return they send you a gift (or some kind of incentive, can't remember) so heads up that most of the good reviews are forced. I also read below from someone else that they delete their negative reviews on their website.

They give "support local" a bad name.

EDIT: In regards to owners response-
Of course you'll deny receiving the emails I sent however lying about sending ME a follow up? I'm not even annoyed, that's impressive!
Re: I contacted them about a ... Nanny Annie replied on Wednesday, March 17th 2021

Hi Mel, sorry to hear about your experience. We did reply asking for photos. We didn't receive reply from you so we sent two follow up emails. Ticket ID #103533 All reviews regardless of good or bad are shown on the website We ask customers to leave review on Google & Facebook and these reviews can't be deleted by us.

AJ's Diary
Review source: Google AJ's Diary Sunday, December 27th 2020
I made the right choice! I ordered the playpen on the 20th of dec and wasnt expecting it to arrive until after new year but it came on the 24th of dec. Shipping is so fast and they answer your queries straight away. Love the product. Easy to clean and love that it comes with toys and activities. Would highly recommend to all parents.
Demi-lee Lawson
Review source: Google Demi-lee Lawson Wednesday, December 23rd 2020
Very good company. Australia post took my parcel to the wrong address, and then the person stole my order. They happily replaced my item straight away and sent it asap. Arrived JUST in time for Xmas. Appreciate it so much!!! Thank you guys
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