Mountain America Credit Union

My favorite MACU location. Typically they are very quick, I normally use the drive thru. I applied for an auto loan and the process was easy. Their rates were very reasonable.

MACU is our main money institution; we have our home loan through them, and just paid off our car loan -- both at below market rates! The staff is always courteous, well-trained, and thorough. We highly recommend Mountain American Credit Union.

I have over nine years of membership in the Saratoga Springs branch. Over that time, all staff at all levels have been very competent, personable and a pleasure to deal with. I have never been better served, in over 50 years of banking, in three countries!

I'm always greeted with a smile and a "Welcome". Service has been quick in the three main locations I use.

Ame Mapu opted not to leave a text review of Mountain America Credit Union

I have been with Mountain America for over 6 years now. My one and only financial institution and will always be. I have requested and paid out many loans and with my credit and history I have been approved and cashed out that same day. This has not been my experience at this branch. I recently moved to Utah county from Salt Lake county and I couldn't miss my Murray branch more. We applied for a consolidation loan for my husband to which it was approved but didn't hear back from our loan officer for days almost a week. The only reason why I ever heard any updates were because I emailed and visited him personally at the location until finally I was able to sign the documents and send the checks out. Even though he told me he would email me the loan documents so we can get the checks out as soon as possible. Needless to say, that didn't happen.

Now that the checks have been mailed, one has not been received and I have grown tired of having to call, email and visit this loan officer to make sure he does his job. What makes me even more upset is that he assured us that the checks would be received before the due date. Well, it's been a week past due now.

Maybe I've just been spoiled with Mountain America in the past but this is not the customer service that has kept me a faithful member. We will definitely be moving our future loans to another branch.

We got a car loan from MACU and the interest rate was awesome. Great service and the employees are always trained and great.

I can't use my card at Wal-Mart because they deactivated my pin number. Grrr

Videographer Jones opted not to leave a text review of Mountain America Credit Union