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Mossy Ford

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About Mossy Ford

As part of the Mossy Auto Group, we belong to a family of dealerships that's been in business for over 90 years, and we've been serving San Diego since 1982. We're dedicated to our community and know that we have our customers to thank for our success.

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4570 Mission Bay Drive, San Diego, CA 92109
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  • Car Dealer
4.4 Out of 5.0

Reviews For Mossy Ford

Reviews for this business have been aggregated from multiple sources.

Based on 10 Reviews

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Patrick Pierson
Review source: Google Patrick Pierson Tuesday, December 21st 2021
Patrick Pierson opted not to leave a text review of Mossy Ford
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Amanda LoPresti
Review source: Google Amanda LoPresti Tuesday, December 21st 2021
Krys was super helpful and friendly!!
Re: Krys was super helpful an ... Mossy Ford replied on Wednesday, December 22nd 2021

Thank you for the great review Amanda!

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Xavier Adieh
Review source: Google Xavier Adieh Tuesday, December 21st 2021
Setting up the appointment was easy.
Even with them already being busy before opening, they got us checked in and on our way pretty quick. Kameron is very knowledgeable and friendly.
Re: Setting up the appointmen ... Mossy Ford replied on Wednesday, December 22nd 2021

Thank you for the great review Xavier!

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Aaron Strockis
Review source: Google Aaron Strockis Monday, December 20th 2021
Aaron Strockis opted not to leave a text review of Mossy Ford
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Yuridia Martinez
Review source: Google Yuridia Martinez Saturday, December 18th 2021
Yuridia Martinez opted not to leave a text review of Mossy Ford
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Fred Schmitz
Review source: Google Fred Schmitz Saturday, December 18th 2021
Good service with coupon for diesel oil change, alignment, and rotation on my F250. Disappointed in their policy of only touching tires < 6 years of age, especially when they let me know I had a puncture with a screw I picked up on the way in. My tires are 6 years and 6 months old and with excellent tread depth, but they sent me away without a repair or the rotation (but did reduce the charge). Discount Tire did the tire repair for free.
Re: Good service with coupon ... Mossy Ford replied on Wednesday, December 22nd 2021

Thank you for the positive review and constructive feedback Fred!

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Casey O'Brien
Review source: Google Casey O'Brien Friday, December 17th 2021
Don't waste your time! I can only speak to the parts department; they were not helpful at all. I had picked up an online order from mossy ford and the parts were damaged so I needed to work a return. I came in and he just said call the customer service online "you'll have to figure it out yourself" and offered no additional help.

Mossy ford parts department clearly forgot they are in the customer service industry. Won't be coming back.
Re: Don't waste your time! I ... Mossy Ford replied on Wednesday, December 22nd 2021

We strive for excellent customer service and I'm sorry to hear that was not your experience Casey. My name is Trish Keefer and I am the Customer Relations Director for Mossy Ford. Please give me a call at 858-490-4797 or send me an email at [email protected] so I can get a few more details to look into this for you.

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Patrick Smith
Review source: Google Patrick Smith Wednesday, December 15th 2021
Patrick Smith opted not to leave a text review of Mossy Ford
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Allison Tekautz
Review source: Google Allison Tekautz Wednesday, December 15th 2021
My husband and I were in the market for an EV (have never owned one and knew nothing about them) because paying for premium gas a couple times a week was getting very pricey. We looked into the Mach-e and realized they were pretty hard to find especially one being AWD. We found a couple online at Mossy Ford so we decided to try it out. We Test drove and absolutely loved the vehicle so we sat down and ran the numbers and they ended up paying off our lease and we took home the Mach-e! Connor and the finance team were amazing! If you're looking at purchasing a vehicle here, ask for Connor.
Re: My husband and I were in ... Mossy Ford replied on Friday, December 17th 2021

Thanks for the amazing review and glowing endorsement of Connor and our finance team! Congratulations on the new Mach-E!

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mcjustin71
Review source: Google mcjustin71 Tuesday, December 14th 2021
From the initial response to my online request for information all the way through the sales process to the purchase, my experience was low pressure and delightful. The staff was professional, courteous, prompt and efficient. This is the second car and first electric vehicle I have purchased from Mossy Ford and will continue to give them my business.
Re: From the initial response ... Mossy Ford replied on Friday, December 17th 2021

Thank you for the great review and congrats on your first EV!

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