50 Verified Reviews
Mobility Works
173 Industrial Blvd
La Vergne, TN 37086 US
Categories

About Mobility Works

Whether you are in the market for buying or renting a wheelchair accessible vehicle, certified pre-owned or mobility equipment, we offer a large selection.


Location & Directions

Get Directions
list-map

Services We Offer

Mobility and Transportation, Mobility Works


Business Details

No. of Employees No. of Locations Year Founded
N/A 10 2008

Languages

  • English

Hours of Operation

Day Opens Closes
Sunday Open 24 hours!
Monday Open 24 hours!
Tuesday Open 24 hours!
Wednesday Open 24 hours!
Thursday Open 24 hours!
Friday Open 24 hours!
Saturday Open 24 hours!

Detailed Business Description

Offering a large selection of handicapped vans and handicap conversion vans, with on-site service departments to handle maintenance requests.


Payment Options

  • Visa
  • Mastercard
  • American Express
  • Discover

Mobility Works Reviews
LEAVE REVIEW FOR BUSINESS
  • Kara Maynard
    Kara Maynard
    08/11/2022

    Mike, Gary, and crew made sure I drove away in my new car a happy customer. Their hard work and dedication to make sure the hand controls worked how I needed them to. Very Pleased!!!!

    Re: Mike, Gary, and crew made ...
    Mobility Works replied on Thursday, August 11th 2022

    Kara, thank you for taking the time to leave us a review!

    Review source: Google
  • Wes Caldwell
    Wes Caldwell
    07/21/2022

    We started working with Michael McCabe in the Spring of 2022, and were just lightly looking for a used accessible vehicle. At that time, nothing matched what we were looking for, but Mike kept in touch and eventually found us the perfect vehicle. Mike is an expert salesman who knew how to search and source the right vehicle to fit what we were looking for, within our budget, etc. Mike is a consummate professional and gentleman who guided us through a complicated process to close, but made it simple for us. Mike went above and beyond in helping us navigate the details of purchasing our vehicle even with us being out of state for a majority of the time. He was invaluable in doing all of the little things behind the scenes to keep the process moving forward smoothly. The supporting staff at MobilityWorks in La Vergne was great as well - always pleasant, professional and helpful. I really can't say enough about our experience and the amazing support Mike gave us along the way. I would definitely purchase another vehicle from Mobility Works, and they are lucky to have such a great salesman in Mike representing the company.

    Re: We started working with M ...
    Mobility Works replied on Thursday, July 21st 2022

    Wes, thank you for taking the time to leave us this awesome review!

    Review source: Google
  • Laura Stewart
    Laura Stewart
    07/02/2022

    Absolutely HORRENDOUS service! Do NOT use them!

    Re: Absolutely HORRENDOUS ser ...
    Mobility Works replied on Monday, July 11th 2022

    Laura, we take client experience very seriously, and this review has been passed along to our Regional and General Managers to look into this issue further.

    Review source: Google
  • Joseph Myles
    Joseph Myles
    07/01/2022

    I went there to get information about renting a vehicle that transfers wheel chair. I was given price of rental buy vehicle. Also given phone numbers for businesses that provide these services in which they drive the vehicle and assist in loading and unloading wheel chair. Now I have this information if I need these services in the future.

    Re: I went there to get infor ...
    Mobility Works replied on Friday, July 1st 2022

    Joseph, thank you for taking the time to leave us this awesome review!

    Review source: Google
  • Carol Slate
    Carol Slate
    06/15/2022

    Great customer service. Friendly staff. Went above and beyond. I dropped two cards on floor and they went under the platform. They went as far as removing the seat to find them! Thank you so much!

    Re: Great customer service. F ...
    Mobility Works replied on Wednesday, June 15th 2022

    Carol, thank you for taking the time to leave us this awesome review!

    Review source: Google
  • Bob Miller
    Bob Miller
    05/07/2022

    Years ago, there were multiple adaptive mobility solutions in Middle Tennessee. Then along came MobilityWorks, and they bought out all of the smaller shops, leaving them as the only option in town.

    Some background…my wife was born with a birth defect, PFFD. She wears a prosthesis on her right leg, and has always had a left hand gas pedal installed in her cars to enable her to drive. I should add that she is a woman in her 50’s, and has driven this way for 30+ years.

    Getting this performed on a car had always been a painless process. 8 years ago, we bought her a new car, and then called MobilityWorks to do the modification, and were told that installing those was illegal, and they therefore couldn’t do it. After some back-and-forth, I sent an email to the president of the company. We also reached out to Apple Mobility in Lebanon, TN. Apple Mobility immediately said that they would be happy to install the needed adaptive equipment, and they did so in just a few days. It ended up being the best and most comfortable install she had ever had. A few days later, I received a response to my email to MobilityWorks, apologizing for the information I had been told, and offering to install the equipment. I politely declined, and said that we already had the left-side accelerator installed.

    Fast forward to last month. We decided to replace my wife’s 8-year old car. Apple Mobility had since closed their Lebanon location, making their closest location to us in Cookeville, TN, nearly 60 miles away. So we decided to again try MobilityWorks. The person we talked to was very nice, and said they would be happy to do it. I gave him the information about the car. For a few days, he was very responsive, and kept emailing questions. After about a week, he told me that they would be unable to install the left side accelerator because the car is a hybrid (which it is not). I sent him a copy of the window sticker and specs for the car which clearly show that it is not a hybrid. At this point, he agreed, and said he would need to talk to the tech.

    After a few days of not hearing anything, I emailed back. I was then told that they were talking to the vendor about the equipment, and he would let me know as soon as they hear anything. After a few more days, I emailed again and asked if we just need to look at someone else to do the install. I receive a quick response saying that they had heard back and were putting together options.

    A few days later we reached out to Mike Apple at Apple Mobility in Cookeville. He told us that this would be no problem. He quickly procured the parts, and we had them professionally installed by them today.

    Bottom line, if you want to be “ghosted”, or if you want to buy an extremely overpriced conversion van or scooter, then MobilityWorks is the place for you. But if you want to be treated with respect, and get the product that you need and you are comfortable with, drive the extra miles to Apple Mobility or anywhere else. You will not regret it.

    Review source: Google
  • Shannon Renee Featherston
    Shannon Renee Featherston
    03/03/2022

    Great Friendly service. Very helpful and knowledgeable staff.

    Re: Great Friendly service. V ...
    Mobility Works replied on Thursday, March 3rd 2022

    Thanks for the kind words, Shannon.

    Review source: Google
  • Beth Naffien
    Beth Naffien
    01/05/2022

    Need to give a shout out to Jeremiah Groves (service tech) he made sure this visit was completed correctly unlike the last (with a different tech). Before we left he went over everything he did and made sure there was nothing else I needed done before leaving !! Y'all need more Techs like Jeremiah !!!!!

    Review source: Google
  • Paula Reed
    Paula Reed
    07/16/2021

    Paula Reed opted not to leave a text review of Mobility Works

    Review source: Google
  • Scott Hallberg
    Scott Hallberg
    06/27/2021

    Friendly staff, Very helpful

    Re: Friendly staff, Very help ...
    Mobility Works replied on Tuesday, June 29th 2021

    Thank you for taking the time to write this awesome review for us, Scott!

    Review source: Google
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