Mid Atlantic Roofing Systems Inc.

Steven Trottier opted not to leave a text review of Mid Atlantic Roofing Systems Inc.

I'm happy to post this review of Mid Atlantic Roofing Systems! At the initial consultation regarding removal and replacement of my existing roof, the assessment and advice given was extremely helpful and made my decision very easy. The crew members were very professional, knew exactly what they were doing and now I have a beautiful new roof! I highly recommend Mid Atlantic Roofing Systems!

The company followed through on all of their commitments to me completing the job in a very expedient manner… The crew that was working on the roof did a great job and at the end everything was cleaned up as they left… I was very pleased with the entire process-I definitely recommend this company.

juan valdez opted not to leave a text review of Mid Atlantic Roofing Systems Inc.

Mid Atlantic replaced the roof on our new home. Project was completed quickly with no issues. Finished product looks fantastic!

So this all started with a chimney cap. It was amazing and I have gotten so many compliments about it. Once it was done, I thought this is the company I need to use for the gutters, window wrapping and isolation.
I've paid ALL of the required deposits to be "put on the schedule " to have several things done to my house. It's been 2 months and NOTHING. Not even a phone call from them, I have to call to get updates. The updates are never correct, just another run around story. And if you want to leave a message. forget it. That mailbox is always FULL. I just want my deposits back. I wounder HOW LING THAT WILL TAKE, another 2 months, or even longer.

A good place good people

Very disappointed about my experience here. I'm wondering if there's been a change of management, or if the company is going out of business. We used Mid-Atlantic about 5 years ago to replace a roof and had nothing but positive experience, Dealing with them the past few weeks has been the polar opposite.

I'll put details below, If anyone would like to read them, But the bottom line being it is nearly impossible to get in touch with them, and they do not abide by what they promise.

I called In mid June, 2021, Because I was under contract on a new home that needed some roof repairs. I scheduled a quote for June the 30th, So I can understand the scope of repairs needed and to get some things on the schedule for when we move in. I was told I would have the report same day. The day after the inspection I had still heard absolutely nothing from the company. I called multiple times and only ever received the voicemail box. The following day I received a call back, And I was assured I would have the report by that evening. I did not receive a report back that evening, So I emailed back and called the following day. I finally got in touch with someone the following Monday, And I was told they don't know why I expected my report back same day, and to expect it by Friday (a week and a half after my initial inspection). The tone was very frustrated, It said he had lots of other work to do before he put the report together. It doesn't make any sense to me why he is doing reports out of order, But that's not my place. On Friday night at 10:00 p.m. I received an email saying they had decided not to do the work. No report, no photos, I am about 99% sure the inspection was never done. Since this email I have not gotten a response back, and the phone lines always go straight to voicemail. As of today, July the 10th, The voice mailbox is full and can't take any more messages. So as far as I'm concerned, I literally have no way to get in touch with the company. They have 100% lost my business, And I would recommend anyone stay away at this point. Something is off, and a company that used to be fantastic and reliable, is now sketchy and impossible to contact.

My inspector through this process was Dave, and he has been all but impossible to contact.

I have used Mid-Atlantic for all roof needs for several years. They are the best. I commend all aspects of the service I have received.

M TELL-YA-LATER opted not to leave a text review of Mid Atlantic Roofing Systems Inc.