Mercedes-Benz of Daytona Beach

Thank you for the professional and high-quality service on my car! Excellent customer care, attention to detail, and quick work. I will definitely come back!

Excellent experience. Joe is the best Service Rep we have encountered owning 4 E-class and three dealers. Made us feel very welcome.

Purchased from them in February they told me one thing on the phone and when I went it was a whole different ballgame

Purchased a GLE450 on 3/9. Before moving forward with the purchase I pointed out the chip in the windshield. It was a Sunday and the repair shop was closed so they were going to coordinate a repair for me. Weeks later the repairman finally came out and said unfortunately it couldn't be repaired as they had already attempted to do that twice and actually made it worse. I got back in touch with the dealership and their response was "The managers said since it has been repaired, it will not spread" which contradicts what the repairman said. And I wouldn't have moved forward with purchasing a car with a crack in the windshield. They are deflecting and avoiding me. Terrible customer service for a Mercedes. Do not buy from here, my rep was John.

Great

Christy Nickolas opted not to leave a text review of Mercedes-Benz of Daytona Beach

Gabby Was so professional and always very kind to me when at service lets me know all the details on what is going on with my car.

Very informative from the video. CPO warranty covered repairs, only 4 other items needing attention. Overall happy with the service so far.

After getting a 50k mile service for $1,100 a week later my vehicle starts having an issue. I call and leave messages with multiple service advisors and then the service manager. It takes 3 days of calling before I finally tell the receptionist that I’m driving there right now and somebody will have to talk to me. 5 minutes later I get a call back. Go figure. They go on to tell me it’s a non related issue to what I just paid $1100 for and charge me another $800 after 2 days of it sitting in the shop.

Not one person apologized or gave any consideration for the trouble they had caused me.

5 star customer service all the way around! A huge thank you to Dj & the entire staff for making our trip from Georgia to Daytona Beach more than worth it!!! We enjoyed our car buying experience from beginning to end & we will definitely be purchasing again in the future!!!!