Lithia Chrysler Jeep Dodge of Tri-Cities is a professional auto dealership offering vehicle sales, auto servicing, car parts and expert, friendly staff who understand your requirements perfectly.
Car loans and leasing
New vehicles sales
Used vehicle sales
Body shop
Parts
Servicing
Car finder tool
Fleet sales
Based on 10 Reviews
Add ReviewMake appointment every time for an oil change and is always over an hour. They never seem to get the car in on time. Paid for the lifetime oil change or I would go elsewhere.Would not buy another vehicle from them again due to such slow service.Report
Had appointment....work started on time.Report
Service crew answered all questions that I hadRe: Had appointment....work s ... Lithia Chrysler Jeep Dodge of Tri-Cities replied on Wednesday, December 22nd 2021Thank you for this amazing review! We really appreciate your business. Sincerely, Donald Stephens Service Manager
Not much information given for what I'm looking for kinda didn't have any interest in helping me do my research.Report
Certified Ram dealerReportRe: Certified Ram dealer ... Lithia Chrysler Jeep Dodge of Tri-Cities replied on Tuesday, December 21st 2021Thank you for this amazing review! We really appreciate your business. Sincerely, Jonathan Post General Sales Manager
By far one of the best experience both my husband and I had. Tim was great and very helpful. Listened to our needs and was able to match us up with the right vehicle and all in a timely manner. Recommend him 100%. Thank you Tim for such great customer service!ReportRe: By far one of the best ex ... Lithia Chrysler Jeep Dodge of Tri-Cities replied on Tuesday, December 21st 2021Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Tim was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Jonathan Post General Sales Manager
Had to go to Idaho to get a better by far deal .Report
Dave Smith motors
Very poor customer service they don't answer phone I try to schedule service appointments and no body answer.ReportRe: Very poor customer servic ... Lithia Chrysler Jeep Dodge of Tri-Cities replied on Monday, December 20th 2021Tahani we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Donald Stephens Service Manager
L P opted not to leave a text review of Lithia Chrysler Jeep Dodge of Tri-CitiesReport
Dylan Berens opted not to leave a text review of Lithia Chrysler Jeep Dodge of Tri-CitiesReport
Service dept was great getting my truck in asap thanks zachReportRe: Service dept was great ge ... Lithia Chrysler Jeep Dodge of Tri-Cities replied on Wednesday, December 1st 2021Thanks for the great rating, Doug. We're pleased that everything went well for you. Sincerely, Frank Murillo General Manager
In Kennewick and across the area, customers keep coming back to Lithia Chrysler Jeep Dodge of Tri-Cities. We pride ourselves on customer service, and it shows. You won't find high pressure sales tactics here, just friendly, professional, helpful advice on finding the vehicle that's right for your pocket and your lifestyle. We can help with finance too, offering flexible car loans and leases. All of our used cars have passed a raft of safety and performance checks, so you can buy with complete peace of mind.
Of course, once you're on the road, you need to stay there. From minor, regular maintenance, to major repairs, our servicing team is at your disposal. We offer flexible appointment hours, fast service and cost effective prices; we also have a fully stocked parts shop should you prefer to do the work yourself.