Lifetime Roofing & Renovation

I highly recommend lifetime roofing. I had several people come look at my roof, and they were the most thorough. They were also quick to respond and reasonably priced!

Re: I highly recommend lifeti ... Lifetime Roofing & Renovation replied on Friday, September 10th 2021

Thank you so much for your 5-Star review Laura!

Our building needed a new rubber roof as the previous one had run it's course. I contacted 3 different roofers and decided on Lifetime as they were responsive and willing to get started right away. As it turns out this was a huge mistake.

During the installation of the new roof the workers filled our dumpster with their trash, detached our gutters and did not reattach them, and left garbage on the roof. All of these are minor things given what was to come. The work was so poorly done that we had to have Lifetime come out and fix multiple errors and installation mistakes. The photos below show the new roof condition after their 3rd visit to fix these mistakes. We did withhold a portion of their balance due to try and get these fixed, eventually just paying Lifetime to be rid of them.

We did have a leaking spot that they worked on and said they fixed as best they could. But as of today we have a leak in that same spot, as well as two new leaks in different parts of our roof. If I could attach videos I would do that as well. So after paying $40k to have our roof fixed we are back to square one. Leaks in at least 3 spots and no faith that contacting Lifetime will accomplish anything.

It seems like our project was too much for their team (a flat, rubber roof approximately 2500sf) or they are completely incompetent. The lackadaisical approach to the repairs was extremely frustrating for both us as well as Lifetime. We had no interest in dragging this thing out for months. All we wanted was to have the job completed correctly. In the end, Scott called and asked about the last check. So we mailed it to them simply to be done with this company. We now move on to find another company to fix their mistakes.

If you have the option I would recommend going with someone else for your job.

We are first time customers and are so glad we found Lifetime Roofing & Renovation. Our back downspout of our gutter randomly fell off our house on Wednesday...right before days of rain. We are new homeowners so we didn't know who to call. Luckily, our emergency gutter situation was solved by the owner himself calling us and worked with us to get his team out to help us within a few hours. The contractor guys were professional and friendly. Very glad to found this company to help us out. We'll use them again.

Re: We are first time custome ... Lifetime Roofing & Renovation replied on Friday, September 10th 2021

Thank you so much for your 5-Star review Vanessa!!

Lifetime was able to scope out our roof project, provide material options, and a quote faster than the other 4 local companies we considered for our 1,200 sq ft roof replacement. The project manager (Tom B.) was unbelievably responsive, kept us fully informed through every step of the process, and made sure we had a full understanding of the services, materials and warranties we'd be receiving. Besides the exceptionally fast and communicative project management, Lifetime was among the most affordable options we considered. I can't recommend them highly enough, and if you have a chance, ask to work with Tom B!

Re: Lifetime was able to scop ... Lifetime Roofing & Renovation replied on Friday, September 10th 2021

Thank you for your 5-Star Review Eric!

I had Life install guttering on my home over a year ago. I had some water issues and assumed it was the guttering. I was told by my previous roofing contractor that it was a guttering issue. Dustin came out and took the time to explain the problem and photographed the issue. It was a minor roofing issue which they repaired even though they weren't Responsible. I would definitely use them again.

Thanks, Lifetime Roofing

Lifetime Roofing is the only one that give me a clear and detailed quote complete with photos. Tom Bierman is the best! He is easy to contact, always replied my text and when the job is done he went to inspect it and send me the after photos. I will recommend Lifetime Roofing to anybody.

Gotten a few roofing estimates and Lifetime came in right in the middle. Andrew, our project manager was very responsive and helpful before and after our roof was installed. I wish they had more colors to choose from but we have come to love our new shingles. The crew they sent out started early and cleaned up nicely when done. We havent had any rain yet so I'm waiting to see if all our leaks were addressed. So far id use them again.

Nice people - went the extra mile for me and listened when I had concerns.

I would like to start off by saying this is the top rated roofer on google for a reason. I was shopping around and decided I'd start with the top rated roofers in St. Louis & work my way down Lifetime being top rated so I started there. Tom & Brady (Salesman) came out to my parents home they were so honest about the work that needed to be done they even educated me about roofs & how to maintain a roof. They also respected all the COVID 19 guild-lines. My parents don't speak good English and were taken advantage of by a roofing company 8 years ago & because of the roof being installed improperly we had leaks & other issues my parents were very cautious this time around & wanted to know everything that would be done & how much it would cost and how many options lifetime offered for the job that needed to be done & boy did they deliver. Tom the sales guy said I understand we are a little on the higher end but our work speaks for its self and if you have any issues after work is complete we are a call away and will answer any questions & I had a lot of questions they made all of my & my parents worries disappear the owner Shawn even came out of his office to go over the price and try to figure out different options that might better serve our budget they had 3 plans drawn out of each thing that would be fixed and different ways it could be tackled at different price points. I picked which options I wanted & we got the contract singed after 1000 questions sorry guys thank you for being patient with us. Work day comes 1 week earlier then expected which was amazing because our roof was leaking & St. Louis had very heavy rain that week. Bruce the carpenter has pure craftsmanship & takes a lot of pride in his work & will not stop till he can get the max amount of work outta that hot & sunny day. He carefully hand picked each support board to make sure they weren't bent or cracked. He even returned one that he saw was a little outta shape. Amazing. Chris (Chris was so nice that he took down a old dish that had been in our roof for god knows how long and patched the hole & did the flashing a little different so it would Benefit us more when I asked if it needed to be built out he said no the option I chose will do which was the less expensive options so he said I will curve it out a bit so you have the built out effect & advantage. Rock start!!! ) Then Shawn (The owner), Tom & Brady (salesman) followed close behind to go over the plan for the roof and what we talked about earlier that month so we would again be reassured in what would exactly be done that day and then next day. They knew my nerves of possibly getting taken advantage of again were bad so seeing everyone there as a team 5 people in total including hello the owner !!! to make sure that everything went as smooth as possible was something I have never seen & is going above and beyond. The bill came out to less then expected & the work provided was pure excellence all around. The customer service is above and beyond & I can't thank the whole team at Lifetime roofing enough. I highly recommend Lifetime roofing no hassle! Straight to the point ! Willing to work with any price range & they won't treat your small job like a small job !!! They are prompt in responding to ever email & every call which means a lot when you are looking for someone that will be reliable & trust worthy. I found my forever / Lifetime roofing company. 10 starts all around.

I contacted them asking for a quote to replace roughly a dozen shingles, and the man who came out must have taken one look at me and seen dollar signs. We spoke, I indicated that I understood their minimum was $500 (thinking it would be that or maybe a little over). He emailed me the quote, and I was shocked to discover that the quote was almost $2,000. TO REPLACE 12 SHINGLES. On the same quote, he put that he recommended that I get my roof replaced entirely -- which he quoted at $6,000.

How does one justify such a ridiculous amount? I believe he took one look at a young, white, female homeowner and thought he could get away with it.

I went with Kurt Brunsmann instead, who got it done in under two hours AND cleaned out my gutters....all for under $400.

In conclusion, I will never work with Lifetime Roofing and Renovation.