Lee Johnson Mazda of Seattle

Went for a test drive . The executive was extremely arrogant & rude, made our entire stay unbearable. After the test drive, he spent 5 mins discussing financing options and left us hanging. Finally we decided to leave after waiting for someone to come around and not commit to this dealership with our purchase.

To put the customer experience in perspective here is the experience from other dealerships, executive gave us time to get a feel of the car, was brainstorming options and going thru features during the test drive, spent 20 mins discussing all models and best financing options.

Re: Went for a test drive . T ... Lee Johnson Mazda of Seattle replied on Wednesday, December 22nd 2021

Manveen first off I apologize for the way you were treated. Please reach out to me directly Michael Hourigan 206-634-1191.

Always get great service. Brian is always very friendly and helpful.

Re: Always get great service. ... Lee Johnson Mazda of Seattle replied on Thursday, November 18th 2021

Thanks Rusty

Nice agent

Re: Nice agent ... Lee Johnson Mazda of Seattle replied on Monday, November 29th 2021

Thanks Ray

Great experience with the team at Mazda of Seattle.

Re: Great experience with the ... Lee Johnson Mazda of Seattle replied on Monday, November 29th 2021

Thanks Elizabeth

Helen Casady opted not to leave a text review of Mazda of Seattle

This review is a long time coming! Steve Bell sold us our first car (used) and helped us navigate the entire process with ease. 4 months later, after an unfortunate accident and having the car declared a total loss, he sold us another (new, this time) 2021 CX-5 with ease and simplified the complications for us. Steve has been an absolute pleasure to work with, and is a really kind and gentle human overall. He even helped us navigate the accident, checked in to make sure we were okay.... And all around took great care of us as humans. Thanks Steve! Really appreciate you.

Re: This review is a long tim ... Lee Johnson Mazda of Seattle replied on Thursday, November 18th 2021

Thanks Dhaval

Angela Pfleiderer opted not to leave a text review of Mazda of Seattle

Have been using their car service for several years. Love this place. The staff is very friendly and helpful, always explains everything they did to fix the car. It's a very popular place, so sometimes it's a bit difficult to schedule an appointment. It is the very first Mazda dealership in the USA!

Re: Have been using their car ... Lee Johnson Mazda of Seattle replied on Thursday, November 18th 2021

Thanks Yana

Gerrit van voorst opted not to leave a text review of Mazda of Seattle

Mike Christopher opted not to leave a text review of Mazda of Seattle