Lee Chrysler Jeep Dodge

We just purchased our 2024 Jeep Wrangler from Step One and the customer support was 100% worth the 8 hour drive. I had many questions over the phone and Carlos and Michael answered every single one. I received all the information i asked for quickly. I especially enjoyed the personal video that Carlos sent introducing himself and showing us the jeep. I would highly recommend this place to anyone looking for a vehicle. I also want to say how awesome they were at helping us put our tires on our new jeep. They kept us informed throughout the process. When we left they even texted us the next day to check in and see if we got home safely. Again, 100% recommend them for friendliness, communication, knowledge of their vehicles, service, and fair price.

Best car buying experience I have ever had! Everyone was down to earth. No over pressuring. I will definitely be back.

sean beers opted not to leave a text review of Lee Chrysler Jeep Dodge

Thank You to my service advisor Kayla yesterday. Even text me so I could know the status of my appointment.

From our first interaction, Dakota demonstrated a deep knowledge of the vehicles available on the lot. He took the time to understand my needs and preferences, guiding me through various options without any pressure. His friendly demeanor made the entire process enjoyable, and I felt comfortable asking questions about different models, features, and financing options.

I recently had the pleasure of working with Dakota Troutman at Step One, and I can confidently say that my experience was exceptional. From the moment I walked into the dealership, Dakota’s professionalism and dedication to customer service were evident. Dakota greeted me with a warm smile and took the time to understand my needs and preferences. He listened attentively as I described what I was looking for in a vehicle, which made me feel valued as a customer. His knowledge about the various models available was impressive, and he provided detailed information about each option without overwhelming me. One of the standout qualities of Dakota is his transparency. He clearly explained the pricing structure and any additional fees associated with my purchase. There were no hidden costs or surprises, which is often a concern when buying a car. This honesty-built trust between us, making the entire process much more comfortable. Dakota guided me through every step of the purchasing process. He helped me understand financing options and worked diligently to find a plan that fit my budget. His patience in answering all my questions made it easy for me to make informed decisions without feeling rushed. Even after finalizing the sale, Dakota continued to provide support by checking in to ensure that I was satisfied with my new vehicle. This level of post-sale care is rare in the automotive industry and speaks volumes about his commitment to customer satisfaction. Overall, I highly recommend Dakota Troutman at Step One for anyone looking to purchase a vehicle. His professionalism, transparency, and dedication to customer service truly set him apart from other salespeople I’ve encountered in the past. If you’re in the market for a car, be sure to ask for Dakota!

We had a scheduled appointment at 10:30 a.m. for an oil change and tire rotation. Despite the extended two-hour wait time, we refrained from expressing any dissatisfaction. However, upon checking out, we were informed that two of our rim rings had been damaged during the tire rotation. To our satisfaction, the establishment not only replaced the damaged parts at no charge but also provided a discount to compensate for the inconvenience caused by the extended wait time. Based on our experience, we highly recommend One Step Automotive for any vehicle servicing needs. Their apologetic and courteous demeanor is a rare and commendable trait in today's business environment.

Jay was super helpful with my first car buying experience. I would highly recommend him and his team!

Bought a used vehicle from Crestview DJR. Great experience. Also use them for service on the vehicle that I had traded in. Everyone was very helpful and it was very painless! My salesman was Caleb Krumnow, great guy! Took care of me 100% painless process, great experience! I will continue to use them for my service in the future!

Great service and worked to fix problem