LBA Air Conditioning, Heating & Plumbing

Did a good job and took care of problems

Re: Did a good job and took c ... LBA Air Conditioning, Heating & Plumbing replied on Tuesday, January 24th 2023

John, We're happy to see that you had a 5-Star experience at LBA. Thanks for sharing. Todd ????

Eli is a dedicated company man, but also dedicated to his customers, does not walk on your property trying to find something wrong, but to keep your equipment running properly. He is a easy person to trust.

Re: Eli is a dedicated compan ... LBA Air Conditioning, Heating & Plumbing replied on Thursday, December 1st 2016

Thank you for your kind words, Toe. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in our visit. We look forward to the next time we’re able to serve you again. Have a wonderful day! Todd ????

Andrew was really quick and thorough replacing my gas hot water heater. It was a very professional replacement and everything was done exactly as I needed. Highly recommend LBA.

Re: Andrew was really quick a ... LBA Air Conditioning, Heating & Plumbing replied on Wednesday, March 17th 2021

Chad thank you so much for the ????? review of your time with us! I am so happy to see that we were able to get you taken care of! Please let us know if there is anything else we can do for you! Thanks again Chad! Todd ????

Lba is on the way, not true. Everytime I hear their commercials touting how perfect they are, I cringe and change the station. My ac quit working on the hottest day of the summer. I will say that they came out quickly and I thought, hey this is great! Then the tech pulled everything apart and said the motor was bad and there was not another motor in KC, so he had to order it and would be back the next day. Well the next day came, noone called, so I called them. They had no real answer for if the part was in or not, but promised to be out the next day. Well the next day came and again they did not call, so I called the tech directly and said that he was scheduled to pick the part up the next day before noon and would be out to put everything back together, that would be on a Saturday. So Saturday came and no one called, so I called the tech again, he then told me that he did not pick up the part and that he was not even scheduled to deal with me on this day. I was furious at this point. I got on the phone, made one phone call, found the motor, picked it up, installed it myself and fixed the dang ac. These people are far from perfect and should stop touting this in their adds. I would not recommend LBA for any service.

Did a good job troubleshooting and figuring out our issue.

Re: Did a good job troublesho ... LBA Air Conditioning, Heating & Plumbing replied on Tuesday, January 24th 2023

We’re so grateful you took the time to share your feedback. It’s our pleasure to serve customers like you. Have a wonderful day! Todd ????

Amos Okara opted not to leave a text review of LBA Air Conditioning, Heating & Plumbing

They were great!

Re: They were great! ... LBA Air Conditioning, Heating & Plumbing replied on Tuesday, January 17th 2023

Bryan, We are so grateful for your review. Thanks for sharing your ?????rating with us and the community! Todd ????

Had a shower not reaching hot enough water temperature to be comfortable, so the plumber changed the shower cartridge out and flushed my tankless water heater. Andrew Duquesne, plumber from LBA did an amazing job.

Re: Had a shower not reaching ... LBA Air Conditioning, Heating & Plumbing replied on Tuesday, January 17th 2023

Scotty, Seeing that you had a ????? experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing LBA Services. We look forward to serving you for many years to come! Todd ????

Kaden explained what was going on with my drain and fixed it. He was very courteous and was in and out in less than 45 minutes. A job well done.

Re: Kaden explained what was ... LBA Air Conditioning, Heating & Plumbing replied on Monday, January 16th 2023

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Kaden receives the recognition he deserves. Thanks again, Larry & Brenda, have a great day! Todd ????

LBA performed my normal HVAC maintenance recently and I asked if they could figure out why the smart thermostat would no longer connect to my wifi ... they went above and beyond troubleshooting and dealt with the manufacturer tech support team to determine the root cause and restore the connection ... all without me having to lift a finger, do research or make any calls. Great service!

Re: LBA performed my normal H ... LBA Air Conditioning, Heating & Plumbing replied on Wednesday, September 2nd 2020

Dave thank you so much the ?????. I am so glad we were able to get your thermostat taken care of! Let us know if there is anything else that we can do for you in the future! Todd????