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Koons White Marsh Chevrolet

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About Koons White Marsh Chevrolet

For your next new Chevrolet or quality used vehicle, don't go anywhere else until you've seen the deals available in Baltimore at Koons White Marsh Chevrolet. Serving Ellicott City, Towson, Bel Air MD, and White Marsh.

Location & Directions for Koons White Marsh Chevrolet

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10207 Philadelphia Rd, White Marsh, MD 21162
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Services Koons White Marsh Chevrolet Offers

Fleet sales
New vehicle sales
Pre-owned vehicle sales
Auto finance available
Car finder tool
Auto servicing
Parts sales
Bodyshop

  • Car Dealership
4.6 Out of 5.0

Reviews For Koons White Marsh Chevrolet

Reviews for this business have been aggregated from multiple sources.

Based on 10 Reviews

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Ashlee Dotson
Review source: Google Ashlee Dotson Wednesday, December 22nd 2021
Sidney B. was very professional and explained everything
Re: Sidney B. was very profe ... Koons White Marsh Chevrolet replied on Wednesday, December 22nd 2021

We're glad you enjoyed working with us, Ashlee! Thank you for taking your automotive needs to Koons White Marsh Chevrolet and for leaving us a review - we sincerely appreciate the support.

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John K
Review source: Google John K Wednesday, December 22nd 2021
My wife and I had purchased a vehicle from Koons Chevrolet and not long after decided to shop for a second new vehicle. My wife reached out and asked for some prices on a Tahoe and rough trade in numbers. Upon my wife asking for estimated payment numbers she advised Koon to use our previous credit scores for that since they weren't that old. Koons then proceeded to run my wife's credit and my credit without asking or being given permission and never told my wife or me that they had done so. That was not figured out until a few days later when I got notified about new inquiries.
then after not liking the outrageous Tahoe markups Koons had, we saw a Tahoe at another dealership that had a better price and barely a markup. Upon asking Koons if they could possibly inquiry about that Tahoe, so we did not have to go to that dealership, we were informed that they could get it but would be adding their markup to it before selling it to us. So we went to the competing dealership and purchased the Tahoe directly from them with a better trade in and better experience. After previous good experiences with Koons this experience left a bad taste in my mouth and I do not believe I will be returning there.
Re: My wife and I had purchas ... Koons White Marsh Chevrolet replied on Wednesday, December 22nd 2021

Hello John, thanks for sharing your feedback! It seems we have some basic misunderstandings here and would love to clarify some of these concerns for you. We appreciate your business and appreciate you sharing the positive experiences you've had in the past as well. We are sorry to hear that we lost your business on this transaction, but would love to get back into the Koons White Marsh family for your future vehicle needs. Please reach out to me if you get a chance so I can assist. Thank you and if I don't speak to you before, have a great Holiday Season! Rich DeMarco, General Sales Manager 410-831-8600 x 1101

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Jane Wilcoxson
Review source: Google Jane Wilcoxson Tuesday, December 21st 2021
Not much to say but would recommend the television be set for something more interesting - local news, maybe something other than car related....
Re: Not much to say but would ... Koons White Marsh Chevrolet replied on Tuesday, December 21st 2021

Jane, thank you for reviewing Koons White Marsh Chevrolet and we will be sure to pass along this feedback to our team. We appreciate your confidence in Koons White Marsh Chevrolet!

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Dythiine Gorham
Review source: Google Dythiine Gorham Monday, December 20th 2021
Fast service. Good customer service
Re: Fast service. Good custom ... Koons White Marsh Chevrolet replied on Monday, December 20th 2021

It makes us so happy to see positive reviews. Thank you!

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Nichole Burke
Review source: Google Nichole Burke Sunday, December 19th 2021
Very pleasant experience! Gordy made the process painless!! Thank you Gordy!
Re: Very pleasant experience! ... Koons White Marsh Chevrolet replied on Sunday, December 19th 2021

Thanks for the fantastic review, Nichole! We appreciate your support of Koons White Marsh Chevrolet!

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Jason Hitch
Review source: Google Jason Hitch Sunday, December 19th 2021
Gordy was great.. couldn't have asked for anyone better. Walked me through the whole process. Super happy with my truck.
Re: Gordy was great.. couldn' ... Koons White Marsh Chevrolet replied on Friday, December 17th 2021

Jason, this is a fantastic review. Thanks from the entire team at Koons White Marsh Chevrolet!

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Alan Pena
Review source: Google Alan Pena Sunday, December 19th 2021
I currently own a 2016 Honda Pilot and I was trying to get something newer but before I even tried going to the dealer I spoke to Joshua Gonzalez over the phone and his honesty made me think about my decision twice. He recommend me to not have so much negative equity on my current car loan, other salesman would not have care and just let me fall into a bigger monthly payment that would have regretted.
Re: I currently own a 2016 Ho ... Koons White Marsh Chevrolet replied on Monday, December 20th 2021

We are happy to see that Joshua was able to provide you with some great information, Alan! Thank you for supporting Koons White Marsh Chevrolet. Please let us know if you need anything down the line!

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Malcolm Carter
Review source: Google Malcolm Carter Sunday, December 19th 2021
The team of Ariel, Andrew and Josh of Koons White Marsh Chevrolet was OUTSTANDING!!!. Ariel made good on her promise to make the process quick and easy. The whole process took less than an hour. That has never happen to me before. Thank you again!!
Re: The team of Ariel, Andrew ... Koons White Marsh Chevrolet replied on Monday, December 20th 2021

Malcolm, we're committed to making the purchase process simple and straightforward, and we're so glad Ariel achieved this for you! Ariel, Josh, Andrew, and the rest of the Koons White Marsh Chevrolet team are so grateful that you put your trust in us to help you with your search, and we look forward to working with you more as the miles add up!

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Selena Valentin
Review source: Google Selena Valentin Saturday, December 18th 2021
I came to koons Chevrolet after speaking to Josh who assured me that there would be great options for my family here. Upon arrival josh greeted my family with a smile on his face and when we got into the process of looking for the car he was very upfront with prices as well as very professional with information given to him!! Definitely Would Come Back To This Place And Hopefully Work Alongside Josh Again For My Next Vehicle! Thank You Josh!!
Re: I came to koons Chevrolet ... Koons White Marsh Chevrolet replied on Monday, December 20th 2021

Selena, thank you for the glowing review! We appreciate your business and are thrilled to hear that Josh went above and beyond to assist with your purchase. Drive safely in your new vehicle, and congratulations! We hope to earn your business again at Koons White Marsh Chevrolet!

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Kristina Contes
Review source: Google Kristina Contes Saturday, December 18th 2021
I reached out to Josuhua and he was such a great help. I currently own a Ford expedition that I hate and was able to speak to him about what vehicle would suit me best. Being a busy mother of 4 I need space and reliability. He spoke matter of factly and I felt confident considering the options he had to offer. Go with him if your unsure of what you'd like. He's patient and knowledgeable.
Re: I reached out to Josuhua ... Koons White Marsh Chevrolet replied on Monday, December 20th 2021

Kristina, we are thrilled that Joshua has been so attentive and helpful during your vehicle search! Thank you for trusting Koons White Marsh Chevrolet with your business, and for sharing your terrific review. Have a wonderful day!

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More About Koons White Marsh Chevrolet

Whatever type of new or used Chevrolet you're looking for, make Koons White Marsh Chevrolet in White Marsh your first choice. We showcase the latest vehicles, including the Cruze, Impala, Malibu, Equinox, Silverado, and Traverse. As well as a huge range of vehicles, both new and preowned, we also offer flexible finance terms, professional advice and clear and transparent agreements. You won't find pushy sales tactics here, just knowledgeable staff who want to help you find the vehicle of your dreams.

We can also help with auto loans and lease plans, and our auto repair and spares department will get you back on the road as soon as is possible. Check the specials page on our website, as there are always an assortment of offers exclusive to our customers.