About Koons Ford
Visit us and test drive a new or used Ford in Annapolis at Koons Ford. Our Ford dealership always has a wide selection and low prices. We've served hundreds of customers from Baltimore, Glen Burnie and Columbia.
Location & Directions for Koons Ford
2540 Riva Rd , Annapolis , MD 21401
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- Car Dealers
3.6
Out of 5.0
Reviews For Koons Ford
Reviews for this business have been aggregated from multiple sources.Based on 25 Reviews
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Cecilia Trevino
Wednesday, September 21st 2022
Cecilia Trevino opted not to leave a text review of Koons FordReport
Danielle Talley
Wednesday, May 4th 2022
I was scheduled for a tire change which was clearly listed on the appointment. Sat in the waiting room for an hour and a half before someone came in to tell me they don’t have the tire in stock! Manager asked ME when the tire was ordered. I said “ when I was here for my service “ to which he replied “On so way back on the 27th” So apparently it’s the customers job to keep track and make sure they have what they need in stock . Seems to me they need better management. Tried to downplay it and just say we can get it ordered and you can come back this afternoon or tomorrow morning and will get you in and out of here. No apology for me sitting there for an hour and a half missing work and total disregard for my time. Definitely will be looking for another dealership for service. The sweet lady in the waiting room is the only reason I would even give one star.Report
edward renarde
Thursday, March 24th 2022
edward renarde opted not to leave a text review of Koons FordReport
morris mackell
Wednesday, December 8th 2021
Great serviceReport
MORRIS E MACKELL
Sunday, May 16th 2021
Awesome service DepartmentReport
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2540 Riva Rd
Annapolis , MD 21401 - (800) 930-5672
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Auto Dealers
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