Kia of Cleveland

Had a great experience here. Kwon was great to work with and took time to help me get a great deal. I love my TELLURIDE. If anyone is ready for a new ride, I recommend Kia of Cleveland.

I heard their ad on the radio. Bring any car in and get 6K above blue book when you trade for a new Sportage. My daughter was wanting to buy her first car and I thought this would be a great chance. I called the dealership to make sure that my daughter's situation, new credit and her monthly take home pay, would be adequate to make this purchase. I spoke to Kim. I told Kim what my daughter's credit score was, and what her gross weekly pay was. Kim said that they would "definitely " be able to work with that. I made an appointment with Kim. We arrived the day before the appointment and couldn't meet with Kim. The salesperson we met with was nice. My daughter test drove a Sportage and wanted to move forward in the car buying process. When we sat down and told the salesperson what my daughter's income was he hesitated. I asked what was wrong and explained that I specifically called and spoke with Kim so that this exact situation could be avoided. We were told that Kim is paid hourly and gets commission for every appointment that is set up and then, of course, the salesperson gets commission if a sale is made. I'm not upset that my daughter didn't make enough to secure financing, her credit wasn't even ran. What I'm furious about is that Kim lied to me. Kim purposely lied and set up an appointment just to put money in her pocket. This wasted three hours of our time and most importantly embarrassed my daughter and made her feel horrible. The rejection she felt after saving her money, working hard on her credit and then getting her hopes up after Kim lied is unbelievable. I hope the extra money that Kim got from setting up this appointment, knowing that she was lying, makes her feel good about herself. I will NEVER return to this dealership.

Come see Jaden at Kia of Cleveland. He will get you the best deal. While you are there make sure to say hey to John Davis. Very good man

Best place to buy a car. Great service and great prices.

My husband and I were looking for a Kia carnival and we were treated with so much disrespect from John Davis. I’ve never been treated so poorly in all my life. I would give 0 stars if I could still leave a review.

5stars!!!!!!!

Bryer was our salesman. We are well pleased with him even kept him there after closing time. Thanks for the good service young man.

Bryar was fantastic to work with! The whole team did a great job to get me into my new car at a great deal!
If you are looking go see Bryar at Kia of Cleveland!

Was not gonna post this! But the radio add kia of cleveland has out now is simply false! They will not give you 6000 over blue book well maybe the kia bluebook, fact is they will not even offer Blue book! And yes credit will be a problem! Fact is that add is false! I have been to kia many times and have bought 3 cars from them. I will say that this experience was the worst ever! Sent pictures and all info to salesman and all I got was silence until I contacted him. Was told they were working on it. Then again for hours nothing but silence, never asked me to bring my car in! Never asked me about a down payment or how much i could put down. Never asked when i could come in. Didnt even call or text to tell me anything i had to contact them. They just well nothing until once again I contacted him. I was drawn in by the add on the radio! It plainly says 6000 ove blue book so you expect blue book didn't get that offer! Also it plainly says among other things credit will NOT! be a problem! False fact is it will be! I own a forte at the moment and all kias I have owned were very good. But once I trade this car it will not be another kia.

Kwon was excellent to work with and kind. He was knowledgeable, explained everything in detail, and was able to get us a great deal on the vehicle we wanted.