At the Karen Michaels State Farm Insurance Agency, our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Insurance, Home insurance, Auto insurance, Life insurance
Based on 10 Reviews
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Thanks for the timely response! Updated to 4 stars, would be 5 if not for the initial problem.Re: I'm getting a daily voice ... Karen Michaels - State Farm Insurance replied on Friday, November 19th 2021Paul, We are so sorry for the inconvenience. We use a 3rd party service to get the information for prospects looking to change their insurance. Sometimes, the information they provide is inaccurate. We apologize for the inconvenience and will remove you from our list. Thank you.
I have been a customer for years. They have great rates. The staff there is very professional and nice.If I call with any questions or concerns. They have been wonderful with answering all my questions.ReportRe: I have been a customer fo ... Karen Michaels - State Farm Insurance replied on Saturday, October 30th 2021Thank you, Tanita, for the amazing review. Our team works hard to provide a great insurance experience in North East and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!
Alliyah made our renewal appointment a breeze! She was friendly and informative and a pleasure to work with ?ReportRe: Alliyah made our renewal ... Karen Michaels - State Farm Insurance replied on Sunday, September 26th 2021Heather, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Alliyah cares a lot about our customers.
Called to review my policy and Alliyah was very responsive, ran a program to see if the rate should be adjusted, provided a lower rate with an explanation . Done.ReportRe: Called to review my polic ... Karen Michaels - State Farm Insurance replied on Friday, September 10th 2021Thank you for the wonderful review! Alliyah is a fantastic asset to our team and we're happy to hear she was able to help you with your insurance needs.
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They were very responsive.ReportRe: They were very responsive ... Karen Michaels - State Farm Insurance replied on Tuesday, August 24th 2021Thank you, Karen for the five-star rating! We're honored to have you as a customer at our State Farm office in North East, MD.
The staff is very friendly And helpful.ReportRe: The staff is very friendl ... Karen Michaels - State Farm Insurance replied on Sunday, August 15th 2021Thank you, Jennifer for the five-star rating! We're honored to have you as a customer at our State Farm office in North East, MD.
The insurance agent make sure I understood everything before moving onReportRe: The insurance agent make ... Karen Michaels - State Farm Insurance replied on Friday, August 13th 2021Tim, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!
Recently moved from DE to North East MDReport
Extremely helpful in assisting with all insurance changeovers
Answered all my questions.
Staff was courteous , polite, and atmosphere was very professional
Highly recommend to anyone looking for a local State Farm AgentRe: Recently moved from DE to ... Karen Michaels - State Farm Insurance replied on Saturday, August 7th 2021Thank you, Jerry, for taking the time to tell us about your experience with our office. We are so glad we were able to answer all your questions! We hope we'll be able to help you fulfill your insurance needs for years to come!
I worked with Alliyah T to adjust some of my policies and she was so wonderful! I'm so happy with the service and the office!ReportRe: I worked with Alliyah T t ... Karen Michaels - State Farm Insurance replied on Friday, August 6th 2021Thank you for the wonderful review, Madison! Alliyah is a fantastic asset to our team and we're happy to hear she was able to help you with your insurance policies. We are always here for you!