Visit Junction Auto Sales for a variety of new and used cars by Chrysler, Dodge, Ram, and Jeep in the Chardon area. Our greater Cleveland, Willoughby, and Mentor Chrysler, Dodge, and Jeep dealership is ready to assist you!
Based on 169 Reviews
Add ReviewAll the employers are friendly and helpful willing to listen to my questions. I waited for an oil change on my Jeep Wrangler and enjoyed a good cup of coffee and some morning news shoes. I’ll be back!Report
Very disappointed in the service provided and the lack of actual diagnostic testing completed verses tech assumptions. Based on assumption we were asked by the Advisor to pay a very large dollar amount to fix or replace what it “might” be. We had to continually ask questions and explain what had already been done before they would consider looking elsewhere. It seemed like they were pushing to get paid the high dollar, in the thousands, but had nothing to substantiate the service they wanted to do. When asked to see reports of what was tested, nothing was available.Report
Shawn Woolard and the finance team at Junction went the extra mile to be sure we were able to purchase our Jeep Cherokee at the right price and with our desired payment. This is our third purchase from Junction and each one has been such an easy transaction. This dealership believes in customer service!Report
We had a great buying experience at Junction Auto Family. Gordon was super helpful in finding us a vehicle for our new driver. He is not your typical pushy salesman. He took his time, making our experience enjoyable, incorporating town history into our test drive. We would visit again if we are ever in need of another vehicle in the future.Report
For a repair of a rack and pinion on my 2016 Chrysler town and country you were plus 2 times higher then where I took it to a certified mech.Report
Didn't fix any issues. Have to take back. Said they drove truck per invoice, but milage was same as drop off. Nothing fixed.Report
Great Customer service, i drove 2 1/2 hours to pic up a car, treated me good, got me in and out in a good time. Great experience! Ask for Mike Simpson, also the guy that does the final paper is awesome too! ⭐⭐⭐⭐⭐Report
Ann, is the very best sales person I have ever dealt with. Me and my wife have been buying cars and trucks from her for years now. I pass her name on to everyone I know to go and buy from Junction Auto. Keep up the great job everyone!!!!Report
Very helpful with service and ordering needed partsReport
I found my truck on cars.com and worked everything out over the phone. I took a leap of faith driving 7 hours from NY to buy my truck worried something was going to go south with the deal but everything that Russ ( salesman) showed and discussed with me was truthful and there was no “fine print” / issues . It sounds corny but Russ and his coworkers restored my faith in humanity. I would highly recommend junction auto to anyone else interested in buying a vehicle.Report