J & S Automotive

Helped me out in a pinch with an RV light out. Owner barks but no bite on the pocket book. Reasonable rates for something they normally do not do. Highly recommend.

I noticed a knocking coming from my engine and took it right in after making sure it wasnt due to something minor, like low oil. The first day i took it in, i was charged almost 70 dollars for a half hour of work. Where they told me what i had already told them was going on with the engine. I was told that they needed to take the engine apart to find the problem and that it would cost me 250.00 since it was a 2hr diagnosic job. I made the appointment and dropped off my car because i wanted the peace of mind of knowing what was wrong or if it was even worth fixing. I got my car back today. Not only did they not call me to tell me what they found, but they waited till i reached out to tell me they still couldnt figure out what was wrong with my car, and was charged 389.00 dollars instead of the quoted amount, due to extra labor and parts that i was not told about till after the fact. Im extremely distraught by the amount i dumped into the car, and i still dont know anything new about whats wrong with my car.

Re: I noticed a knocking comi ... J & S Automotive replied on Friday, November 26th 2021

I'm disheartened. I spent about 4-5 hours trying to find a hail marry on this car. (only charged for 2) The reason Daisy had to call was because I was still working on the car in the early afternoon. Not the end of the day. Pictures were provided of failed parts in the top of the engine. But I believe it goes deeper. My failure was not telling Daisy up front about the gasket cost. This was written on the ticket. REMOVED VALVE COVER. CHECKED ALL VALVE CLEARANCE. ALL WITHIN SPEC. FOUND ONE EXHAUST CAM BUCKET WITH A DAMAGED FACE. SEE PICTURE. BELIEVE IT IS STICKING AND CAUSING NOISE. ALSO CHECK HIGH PRESSURE FUEL PUMP ROLLER. IT LOOKS IN GOOD CONDITION. REMOVED OIL AND FILTER AND FOUND OIL LOOKS TO HAVE METAL SHEEN. BELIEVE ENGINE IS FAILING. RECOMMEND COMPLETE OVERHAUL. Daisy, was called and message left for a partial refund. No return call back. I don't understand why some people don't understand why they don't have to pay for diagnosis. EVEN IF WE DON'T FIND THE PROBLEM! When you go for an MRI, CT scan, X-ray and they don't see anything. Don't you still pay for the procedure??? Maybe I'm wrong. Some places offer free diagnosis. I believe this causes dishonesty. Jon

Always great service and quality. Only place I take my car. Taylor is knowledgeable and professional.

Forst time there. Very good experience. In and out quick. No pushing for unnecessary works like the dealership.

Great small business! Very informative and really explain and show you what's wrong with car. I recommended this mechanic over dealerships

Robert Price opted not to leave a text review of J & S Automotive

John is a pure pleasure to work with - extremely thorough in suggesting ways to avoid the issue in the future. He went above and beyond taking the time to make sure I understood what was done. The work was very reasonably priced especially considered the extra steps he went through for us. Highly recommended and will not hesitate to use them again in the future.

Re: John is a pure pleasure t ... J & S Automotive replied on Saturday, September 11th 2021

Thank you!!! We look forward to working with you again.

I can highly recommend them. They are honest and as a single older woman I feel great about their service. I've been told by other shops I need service and then John checks it and says nope. I appreciate knowing it's about service needed not money!

Re: I can highly recommend th ... J & S Automotive replied on Thursday, August 26th 2021

Thanks Dawn. Jon

I always go to this shop every time I need repairs. As always they are upfront with everything and will not try to upsell anything to you. I trust them with the repair needs of my vehicle.

Re: I always go to this shop ... J & S Automotive replied on Wednesday, August 11th 2021

Thanks Rex!

nicole wertz opted not to leave a text review of J & S Automotive