10 Verified Reviews
Hurd Buick Gmc
1669 Hartford Ave
Johnston, RI 2919 US
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About Hurd Buick Gmc

Visit to find a variety of new and used cars by GMC and Buick. Proudly serving Providence, Johnston, South Attleboro, Franklin, and Norwood.


Location & Directions

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Services We Offer

New vehicle sales
Pre-owned vehicle sales
Bodyshop
Parts
Servicing
Auto finance
Car finder tool
Fleet sales

Hours of Operation

Hours of operation not available for this business.

Detailed Business Description

We're proud to serve customers throughout Rhode Island with quality Buick and GMC vehicles as well as parts & services for all their Buick or GMC needs.

We stock a wide range of new vehicles like the GMC Yukon, Sierra, and Canyon as well as the Buick Lacrosse and more. We also carry a range of used and certified pre-owned Buicks and GMC vehicles to fit every customer's need. We are committed to making sure our customers leave the dealership feeling completely satisfied with their experience.

At Hurd Buick GMC, we're more than just a dealership. We also have a full service repair & auto body shop so your new or used car can get the proper care it deserves. Whether you need a repair, maintenance, or parts, we are ready to serve you!


Hurd Buick Gmc Reviews
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  • Cindy St. Louis
    Cindy St. Louis
    12/21/2021

    The greeting tech at the desk was efficient and polite from the time I arrived to the time my car was done. The waiting area was clean.

    Re: The greeting tech at the ...
    Hurd Buick Gmc replied on Wednesday, December 22nd 2021

    Cindy, thank you for writing such a wonderful review about our team. We appreciate your feedback and look forward to working with you again soon!

  • Walter LeBelle
    Walter LeBelle
    12/20/2021

    Friendly & knowledgeable

    Re: Friendly & knowledgeable ...
    Hurd Buick Gmc replied on Wednesday, December 22nd 2021

    Walter, we appreciate the 5-star review and are happy to hear that you had a great experience with us!

  • Tiffany Polite
    Tiffany Polite
    12/16/2021

    Alexander is a very prompt and helpful advisor. He made sure all my vehicle needs were met within a timely fashion so I could get back to work on time, told me about all of the deals and possible advantages that could be offered through Hurd, assisted with my warranty provider and gave me the upmost respect and positive attitude!

    Re: Alexander is a very promp ...
    Hurd Buick Gmc replied on Tuesday, January 12th 2021

    Tiffany, we appreciate your kind words and thank you for your business. We are thrilled that Yoryis was able to provide a hassle-free experience for you! We hope to see you again soon!

  • RENEE LEPRE
    RENEE LEPRE
    12/15/2021

    I had a terrible experience at HURD in Johnston,RI. The vehicle was in transit and there was an estimated delivery date for the first or second week of December. Amandarose, my salesperson, called to say it would be within five days which would make the delivery date on or around December 1. She then called to say that it was delayed, which I was very understanding of. She then called to say there was no estimated delivery date, but that she would need my trade in ASAP and they would give me a loaner. This made me uneasy and I started doing some digging. It turned out, four days prior, somebody from HURD called my insurance company, canceled the insurance on my car, and put it on the new Traverse which was still in Michigan with no delivery date. Without my knowledge, I was driving around my car with no insurance for four days. When I contacted HURD about this, Dave the manager and AmandaRose both claimed they had no idea who changed the insurance. I will never do business with HURD ever again.

  • Eric Masse
    Eric Masse
    12/15/2021

    When going in for service ask for Chris to work on it

    Re: When going in for service ...
    Hurd Buick Gmc replied on Friday, December 17th 2021

    Thanks for the feedback, Eric! We strive to provide excellent service to our customers at Hurd Auto Mall. We will pass your feedback along to Chris and tell him to keep up the good work. We hope to see you again soon!

  • Lauren Delaney
    Lauren Delaney
    12/09/2021

    Purchased a brand new vehicle that had a scratched interior panel. They ordered a new one to replace it and then called to make a service appointment for installation. Drove down from out of state on the scheduled time to find out that they had closed the service department for covid but never bothered to cancel my appointment. No apologies, nothing for my wasted time and gas. Person I spoke sales was incredibly rude and unhelpful and refused to connect me with a manager. Bad bad bad.

  • Corey Favino
    Corey Favino
    12/09/2021

    Will never recommend this place to anyone. Bought a car from them and cannot get ahold of anyone to get it serviced. Have cancelled my appts 3 times and will give me no answer as to why and/or let me know why I can't get in. Worst communication I've ever experienced, the right hand doesn't know what the left hand is doing. Was so excited over my first car purchase and this place has ruined it and all my excitement over this car.

    Re: Will never recommend this ...
    Hurd Buick Gmc replied on Thursday, December 9th 2021

    Corey, thank you for taking the time to share your feedback with us. We apologize for the inconvenience. What number have you been calling? Please give us a call at 401-751-6000 to book a service appointment- we would be happy to help you! Thank you and we look forward to hearing from you.

  • mbnz 401
    mbnz 401
    12/08/2021

    The WORST dealership I have ever dealt with in my entire life. My service van has been there for over 3 months. They do not answer the phone, we call atleast 5 times a week with little to no avail. The only time you will be able to get ahold of anyone is to go in person and wait in a 30+ minute line of people while 4/5 of the service desk are empty. The service manager purposefully avoids phone calls (tested this with different phones). I could go on and on, just avoid like the PLAGUE!

    Re: The WORST dealership I ha ...
    Hurd Buick Gmc replied on Wednesday, December 8th 2021

    Thank you for taking the time to share your feedback with us. We understand the delay is from a backordered module. We apologize for any inconvenience. Please contact our Service Manager, Rebecca, directly at 401-427-1566. In the event that she is not at her desk, please leave a message and she will get back to you as soon as possible.

  • Lloyd Trivett
    Lloyd Trivett
    12/06/2021

    Lillian Rocha went above and beyond expectations to help me get the things done necessary to get my truck inspected. She deserves the 5 stars.

    Re: Lillian Rocha went above ...
    Hurd Buick Gmc replied on Wednesday, December 8th 2021

    Thank you for your kind words about Lillian! We are so glad to know that you are a happy Hurd Auto Mall customer and look forward to your next visit. Until then, take care!

  • Natalie Moore
    Natalie Moore
    12/03/2021

    Service manager is rude and yelled at me. We were charged and problem wasn't fixed. Horrible customer service

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