Find a variety of new and used cars by Ford in the Huntington Beach area. Our dealership, serving Long Beach, Costa Mesa and Santa Ana, is ready to assist you!
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Based on 10 Reviews
Add ReviewEdgar Canedo opted not to leave a text review of Huntington Beach FordReport
I have a very bad experience in this place, especially the dealer,Report
I have bought the Ford Mustang Mach E 2021 for almost 3 weeks, and I have been ripped off.
First, they said it can go up to 270 miles but in reality is only 208 for a first-time charge and it is now a maximum of 190 miles (100% capacity)
For Co-pilot 360 assist 2.0 support to have Intelligent adaptive cruise control but my car doesn't have it.
The self-parking is not working.
He said it has the sunroof but it does not.
I come to their place multiple times (more than 5) but the thing they can do is try to push responsible to another, including the manager. Moreover, each time has to wait 1 hour at least, and don't hope they treat you well if you are Asian.
IF you want to buy the Mach E so bad, you can use the website to make the order. It may take you up to 5 months but you can avoid the $20,000 to $30,000 makeup price and avoid being ripped off like me.
Good luck.Re: I have a very bad experie ... Huntington Beach Ford replied on Wednesday, December 22nd 2021Triet, The MPGE rating is from the manufacture not the dealership, when you took delivery did you not notice that the vehicle wasn't equipped with a sunroof during your delivery process?
Mr Baltazar opted not to leave a text review of Huntington Beach FordReport
I bought a brand new 2017 Ford Explorer. I was helped by AJ who was absolutely fantastic! He was very knowledgeable and showed me how to use the technology in the vehicle. He made comfortable and helped me get the best deal possible for my financial situation. I would definitely recommend Huntington Beach Ford :)ReportRe: I bought a brand new 2017 ... Huntington Beach Ford replied on Monday, September 11th 2017Michelle- Thank you. Glad to know AJ made your car buying process pleasant and easy. We hope you enjoy your new vehicle. Feel free to contact us with any questions or concerns you may have regarding your purchase and we will be happy to assist you. Welcome to the Huntington Beach Ford family! Sincerely, General Manager Omar Z. 714-842-6611
This review supposed to be 1 star cause of my bad experience with the finance and the service department but after I met roz and Alex the sales manager I decided to be fair and honest. Unfortunately the market is crazy and the prices not the best during to the chip shortage and the low inventory. But the way Roz and Alex handled the situation is more than enough and I'm totally satisfied and will be life time customer even I'm not big fan of ford lol .ReportRe: This review supposed to b ... Huntington Beach Ford replied on Sunday, November 28th 2021Hi Hany, thank you for your 5 star review. We take our reviews seriously and are happy to hear we were able to help the best we could. We appreciate your feedback! We hope you continue to choose us for all your automotive needs!
Inquired about ordering a Mach-E and was told there would be a $30,000 markup on the car, even if I did a custom factory order. It's these tactics that make people despise auto dealers and will lead to their (hopefully soon) downfall. This shortage won't last forever, and this behavior is burning a lot of bridges with their dealer and with Ford.Report
I spent my money on a new Tesla Model Y. I'm no fanboy, but they are trying this radical idea of displaying the price of a car, and having the customer pay that same price. Pretty wild stuff.Re: Inquired about ordering a ... Huntington Beach Ford replied on Thursday, November 25th 2021Hi Robert, thank you for your feedback. Unfortunately pricing of cars is changing daily and we have to keep up with it. We do apologies for the inconvenience it has caused.
Service and Cx service here are sub-par my vehicle has been in the service department for over 3 months the part they ordered finally comes in and they still have not repaired it. I spoke with some one from the dealer a total of 3 times over 3 months. Had to physically go to the dealership to get Answers on what was happening with my vehicle. Would not recommend bringing your vehicle here for service or otherwise.ReportRe: Service and Cx service he ... Huntington Beach Ford replied on Thursday, November 25th 2021Thank you for your feedback. We are sorry to hear you didn't have a good experience with us and can assure you we have taken action to better our services. We do hope you give us another chance to try and turn your experience around.
Los mejores autos de AméricaReport
Fuertes y ResistentesRe: Los mejores autos de Am?r ... Huntington Beach Ford replied on Friday, November 12th 2021Gracias por su revisión de cinco estrellas.
Arrived for service about 40 min prior to opening and was second in line. I told my service advisor Jairo that I was second in line and he acknowledged my statement however did nothing to have my car serviced immediately based on arrival....several cars were serviced prior to mine.ReportRe: Arrived for service about ... Huntington Beach Ford replied on Friday, October 1st 2021Hi Rod, we do apologize and assure you we have taken action to better our service.
Maybe I stopped by during a shift change? There was absolutely nobody around to open a new car to look at. Waited for a while, walking around the vehicles, finally went inside to the reception desk to ask for someone to please come out. Eventually someone came out, he went out and just tried every door until he found one open. Was looking to get an idea of the car, and while I appreciate a low pressure environment, the car was never even turned on to see any functionality. I stopped by the dealership because it was on the way home, but when it comes time to buy my next vehicle, I will probably look somewhere else.ReportRe: Maybe I stopped by during ... Huntington Beach Ford replied on Thursday, November 4th 2021Hi Sherrie, we are sorry to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better.
Visit Huntington Beach Ford when considering your next vehicle. From new cars to certified pre-owned Ford vehicles, Huntington Beach Ford stocks a wide range of vehicles so you'll be able to find your perfect match. At our showroom, find convertibles, hatchbacks, SUVs, sedans, vans, and more all available for sale or lease.
Whether you're shopping online or at our showroom, browse our comprehensive inventory and utilize our professional and knowledgeable staff members on hand for assistance with financing, leasing, and purchasing.
Need a repair? Schedule your repair or service needs with our mechanics who are equipped to cover all your routine maintenance needs. Should you prefer to do the work yourself, we also stock a comprehensive range of Ford certified parts.