For new and used Honda sales, parts, servicing and finance, visit us at our dealership in New Rochelle. We're proud to serve Westchester County, Mt Vernon, White Plains, Yonkers and the Bronx.
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Based on 10 Reviews
Add ReviewGreat experience. Buying a new car is usually a long and torturous experience. Jonathan and Bill made it painless, quick, easy and affordable. Highly recommendReport
Words can't explain how much I hate these guys they sold me a car that's been in a accident and gave me a false car fax I didn't find out until I sold the carReport
I brought my car in for servicing a couple of weeks ago, and the staff was fantastic. They assessed all the issues and gave me an accurate timeline of when my vehicle would be finished. A man named Derek in the service department answered all of my questions, (which I had a lot of), and kept me reassured throughout the whole process. Great experience, would recommend.Report
I always go there and I went into service department and this young kid with tattoos and has a north jacket black was really rude and unprofessional he was using his phone and not paying any attention to me I love coming to this place but I'm really upset you guys should have someone working for you guys like that he should be fired this is not the first time he did it to me the first time I didn't say anything to no one but I just want you guys to notice that he was young with a black north face jacketReport
It forces you to put at least one star - I would have put 0. This place used to be good. Now the service is shockingly bad . Been waiting for my car for 1.5 weeks and have placed about 15 calls to get status. No one returns calls. The labor shortage must have hit this place HARD. Their phone system also disconnects calls after putting me on hold for 15 minutes. Managers don't respond when I ask to speak with them. I am about to show up in person and blast the roof off of the place, as that seems to be the only way to get anyone to respond. The seem to have forgotten what the word "service" means.Report
THE SERVICE CENTER IN NEW ROCHELLE IS THE WORST!!! STAY AWAY!!!. Poor and rude customer service from the manager to the behind-the-counter staff, oversell on unnecessary services and repairs especially if you're female, and worst of it, IS THE LONG WAIT TIME!! They over book appointments so a simple oil change can take 4-5 hours!!!ReportRe: THE SERVICE CENTER IN NEW ... Honda of New Rochelle replied on Monday, November 22nd 2021Hello Persaud. We appreciate getting feedback and ratings from our customers. It is always a great opportunity for us to reflect on our service and processes. Our goal is to always create a positive experience for any individual we work with and hope to do the same for you. Respectfully, Honda of New RochelleHello
Today was my first time I went to new Rochelle Honda and this young guy named Derek was so nice to me I felt welcomed he told me hi how are you and how was my day and was so polite and told me have a nice day he looked so happy he had a smile on his face and when I was ready to leave he got my car quick and give me my car keys in my hands and lefted the door open and said have a great day he got my car less then 4 minutes, he ran to my car. Overall great service ???ReportRe: Today was my first time I ... Honda of New Rochelle replied on Monday, November 22nd 2021Hey Jayy, thanks for your feedback and compliment. We appreciate you taking the time to leave a review and ?????????? 5 Star Rating! - Honda of New Rochelle
Absolutely terrible. Leased me a lemon wont take it back and the car has been in and out of their shop ever since I got it. Terrible service. Awful dealership. Save yourself a huge headache dont lease or buy from them.ReportRe: Absolutely terrible. Leas ... Honda of New Rochelle replied on Monday, November 22nd 2021Hello Kristin, thank you for your feedback. We are terribly sorry to learn about your experience. Please contact us directly at your earliest convenience. Respectfully, Honda of New Rochelle
3 years ago I lease 2019 civic 2.0L 4D sport MSRP was 21,950.00.now that I did my homework even with a down payment I put for the car will cost me 25,842.17 if I decide to stay with it not including maintenance. The new one is over price at around 24,700 the sales guy told me that sticker price is not the actual price it's more wow can't believe what going on.Report
I have been very disappointed with the service center. I have an issue that is back for the 3rd time. I made sure to have the person checking me in notice the issue so that someone in the dealership would see the problem. However, after having the car for 13 hours and having to call them myself instead of getting a call from the service advisor (and need to mention the 7 calls I had to make before someone called me back), all they told me is they don't see the issue. Then I was told a manager would call the next day between 8-9. It's 10am and no call yet.Report
From new and used vehicle sales, to specialist servicing, certified parts and fleet sales, Honda of New Rochelle is a premium Honda dealership providing everything you need under one roof. Our fully trained staff operate in a no-pressure environment, and will take time to understand you and the car you are looking for, matching you with your perfect vehicle at the perfect price - and we offer a wide range of flexible finance packages too.
From oil changes and routine maintenance to complex auto mechanic jobs and collision repair, our team of fully trained Honda technicians will service your car promptly and without fuss. We also stock a complete range of Honda certified parts, for customers who are happy to undertake the work themselves. Come and visit our showroom today and test drive the latest Honda models for yourself.