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Honda of New Rochelle

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About Honda of New Rochelle

For new and used Honda sales, parts, servicing and finance, visit us at our dealership in New Rochelle. We're proud to serve Westchester County, Mt Vernon, White Plains, Yonkers and the Bronx.

Location & Directions for Honda of New Rochelle

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200 E Main St, New Rochelle, NY 10801
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Services Honda of New Rochelle Offers

New vehicle sales
Preowned vehicle sales
Bodyshop
Parts
Servicing
Auto finance
Car finder tool
Fleet sales

  • Car Dealership
2.2 Out of 5.0

Reviews For Honda of New Rochelle

Reviews for this business have been aggregated from multiple sources.

Based on 10 Reviews

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Marie Musacchio
Review source: Google Marie Musacchio Tuesday, December 21st 2021
Great experience. Buying a new car is usually a long and torturous experience. Jonathan and Bill made it painless, quick, easy and affordable. Highly recommend
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Eric Mills
Review source: Google Eric Mills Tuesday, December 21st 2021
Words can't explain how much I hate these guys they sold me a car that's been in a accident and gave me a false car fax I didn't find out until I sold the car
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Henry Nwaru
Review source: Google Henry Nwaru Friday, December 10th 2021
I brought my car in for servicing a couple of weeks ago, and the staff was fantastic. They assessed all the issues and gave me an accurate timeline of when my vehicle would be finished. A man named Derek in the service department answered all of my questions, (which I had a lot of), and kept me reassured throughout the whole process. Great experience, would recommend.
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Timmy Timmy
Review source: Google Timmy Timmy Saturday, November 27th 2021
I always go there and I went into service department and this young kid with tattoos and has a north jacket black was really rude and unprofessional he was using his phone and not paying any attention to me I love coming to this place but I'm really upset you guys should have someone working for you guys like that he should be fired this is not the first time he did it to me the first time I didn't say anything to no one but I just want you guys to notice that he was young with a black north face jacket
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Liz Kahle
Review source: Google Liz Kahle Friday, November 26th 2021
It forces you to put at least one star - I would have put 0. This place used to be good. Now the service is shockingly bad . Been waiting for my car for 1.5 weeks and have placed about 15 calls to get status. No one returns calls. The labor shortage must have hit this place HARD. Their phone system also disconnects calls after putting me on hold for 15 minutes. Managers don't respond when I ask to speak with them. I am about to show up in person and blast the roof off of the place, as that seems to be the only way to get anyone to respond. The seem to have forgotten what the word "service" means.
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I Persaud
Review source: Google I Persaud Saturday, November 20th 2021
THE SERVICE CENTER IN NEW ROCHELLE IS THE WORST!!! STAY AWAY!!!. Poor and rude customer service from the manager to the behind-the-counter staff, oversell on unnecessary services and repairs especially if you're female, and worst of it, IS THE LONG WAIT TIME!! They over book appointments so a simple oil change can take 4-5 hours!!!
Re: THE SERVICE CENTER IN NEW ... Honda of New Rochelle replied on Monday, November 22nd 2021

Hello Persaud. We appreciate getting feedback and ratings from our customers. It is always a great opportunity for us to reflect on our service and processes. Our goal is to always create a positive experience for any individual we work with and hope to do the same for you. Respectfully, Honda of New RochelleHello

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Jayy Holiday
Review source: Google Jayy Holiday Thursday, November 18th 2021
Today was my first time I went to new Rochelle Honda and this young guy named Derek was so nice to me I felt welcomed he told me hi how are you and how was my day and was so polite and told me have a nice day he looked so happy he had a smile on his face and when I was ready to leave he got my car quick and give me my car keys in my hands and lefted the door open and said have a great day he got my car less then 4 minutes, he ran to my car. Overall great service ???
Re: Today was my first time I ... Honda of New Rochelle replied on Monday, November 22nd 2021

Hey Jayy, thanks for your feedback and compliment. We appreciate you taking the time to leave a review and ?????????? 5 Star Rating! - Honda of New Rochelle

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Kristin Marie
Review source: Google Kristin Marie Thursday, November 11th 2021
Absolutely terrible. Leased me a lemon wont take it back and the car has been in and out of their shop ever since I got it. Terrible service. Awful dealership. Save yourself a huge headache dont lease or buy from them.
Re: Absolutely terrible. Leas ... Honda of New Rochelle replied on Monday, November 22nd 2021

Hello Kristin, thank you for your feedback. We are terribly sorry to learn about your experience. Please contact us directly at your earliest convenience. Respectfully, Honda of New Rochelle

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Jesus Santos
Review source: Google Jesus Santos Sunday, November 7th 2021
3 years ago I lease 2019 civic 2.0L 4D sport MSRP was 21,950.00.now that I did my homework even with a down payment I put for the car will cost me 25,842.17 if I decide to stay with it not including maintenance. The new one is over price at around 24,700 the sales guy told me that sticker price is not the actual price it's more wow can't believe what going on.
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Tamar Arnowitz
Review source: Google Tamar Arnowitz Friday, October 22nd 2021
I have been very disappointed with the service center. I have an issue that is back for the 3rd time. I made sure to have the person checking me in notice the issue so that someone in the dealership would see the problem. However, after having the car for 13 hours and having to call them myself instead of getting a call from the service advisor (and need to mention the 7 calls I had to make before someone called me back), all they told me is they don't see the issue. Then I was told a manager would call the next day between 8-9. It's 10am and no call yet.
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More About Honda of New Rochelle

From new and used vehicle sales, to specialist servicing, certified parts and fleet sales, Honda of New Rochelle is a premium Honda dealership providing everything you need under one roof. Our fully trained staff operate in a no-pressure environment, and will take time to understand you and the car you are looking for, matching you with your perfect vehicle at the perfect price - and we offer a wide range of flexible finance packages too.

From oil changes and routine maintenance to complex auto mechanic jobs and collision repair, our team of fully trained Honda technicians will service your car promptly and without fuss. We also stock a complete range of Honda certified parts, for customers who are happy to undertake the work themselves. Come and visit our showroom today and test drive the latest Honda models for yourself.