Holman Ford-Lincoln-Mercury of Maple Shade

My wife and I have purchased several cars from Holman over the years. I will no longer recommend this dealer for anything. To start, the service advisors are rude and the exact same service is twice and much as all the other dealers in the area.

Need a service appointment? How about Christmas 2025? All the other dealers…. Let’s get you in here next week and if it helps you we will pick up your car.

Holman is all about selling you the car, then treating you like a terrorist after the check clears.

Holman used to be my go to dealer, no longer.

From the reception with Don to the sales desk with Mike, the experience was exceptional. These gentlemen ensured that my wife and I felt completely welcome on both days of our visit to the dealership. The finance representative also provided an excellent experience, despite the limited time we had with them.

Brielle Colonese opted not to leave a text review of Holman Ford-Lincoln-Mercury of Maple Shade

My reasoning for giving this low rating is for reason 1 being the customer service was bad and the other was because i recently had a expensive repair done here with my vehicle and within less than 24hrs of me leaving with my car 3 dashboard lights came on that was related to the repair. I call the service center and they tell me to bring it in as soon as i can. I brought it in and the customer service was horrible! The gentleman attending me kept rolling his eyes and looking the other way when I was speaking to him. I felt disrespected and as a man it took a lot in me not to get out of character. I was belittled and even accused of possibly taking it to another shop which is truly absurd when i literally paid $1200 for that issue to be repaired why would i go elsewhere it doesn’t make any sense! Sounds like they didn’t want to take responsibility for something most likely they did! I have made multiple calls since the incident and im pretty sure everything gets logged so there’s definitely proof of me making those calls from the date of service and those dashboard lights coming on. WORST EXPERIENCE IVE EVER HAD! Then to top it all off when they returned my vehicle to me the System was down and I couldn’t have a receipt or notes about my vehicle when I left.

Ashley Croteau opted not to leave a text review of Holman Ford-Lincoln-Mercury of Maple Shade

Both Don and Colleen were awesome. Couldn’t be happier. Definitely looking to get another vehicle soon.

Jack Tosti opted not to leave a text review of Holman Ford-Lincoln-Mercury of Maple Shade

Chris and Don were both extremely welcoming and hospitable. Chris was very knowledgeable regarding every aspect of the vehicle that I leased. He spent good quality time with me. Don got directly to the bottom line numbers which I appreciate. Took a lot of the unnecessary negotiation out of the experience and enabled me to focus more on the vehicle. Very considerate towards my budget. Also found out that Holman has interest in multiple manufacturers. This makes my decision to return an easy one. Great job Holman Lincoln of Maple Shade. Thanks again Chris and Don !!

Jesse Prowisor opted not to leave a text review of Holman Ford-Lincoln-Mercury of Maple Shade

I worked with Lou Petti. This is my 2nd vehicle purchase with him! I put him through it and he went way above what I believe any other “salesperson” would do. Which is why I will be back again when needed! Chris Cox was also very helpful and assisted when Lou literally had 3 customers waiting for him. Great experience all around!