Holiday Inn Hotel & Suites La Crosse - Downtown

Room nice my husband book a room i caught house keep smoking pot,house keeper gave me attitude I ask guy what was women name ge said buddha which was fake.she was not approached able so I'm going to cooperate to report her also other then that nice room nice price staff suck royally

Management still has not contacted me about the theft by your staff. Still waiting for Jarrett the manager to call me. Housekeeping stole money and medications. Beware of who goes into your room when you leave.

Came to La Crosse for business and had a wonderful stay at the Holiday Inn. Close to many restaurants and most importantly bars! Only thing I would have them change is putting Bibles back in the rooms.

We were in LaCrosse for a funeral. The wake was 4 p.m. I tried to check in at 2:30 to be ready for the wake and was told we could do that but would be charged $50 extra for early check in. When I mentioned we needed to be at a funeral, it didn't matter. During our stay, it looked like the hotel wasn't even half full so not sure why we couldn't check in early without a fee.
The room when we checked in was fairly clean. However, the shower was terrible. My husband and I both tried to adjust the water pressure and the shower head would not budge. There were also stains in the tub.
When we checked out, we were not asked how our stay was or even thanked. We definitely do not recommend this hotel and would never stay there again!

Great location, check in and out easy!
Perfect place to stay in downtown LaCrosse

Shelly Jorandby opted not to leave a text review of Holiday Inn Hotel & Suites La Crosse - Downtown

Clean, comfortable room. Easy parking. Polite gentlemen who checked is in.... unfortunately woke up to a rude, uncaring, not very polite morning receptionist. She (Lauren) was not helpful or good with customer service. We considered staying another night but do not want to deal with her to book again for tonight's room. We will go somewhere else. Overall, the place is good and a good room rate.

First floor doors slams on the side entrance..all....night.....long.... Pool needs a drain and scrub. Hot tub looked like a mud puddle. I'm exaggerating but you get the picture. Housekeeping staff were super friendly and nice. As well as front seat staff.

Positive: The suites were cute. Negative: Staff was rude and ignored you upon arrival and when leaving. Sofa bed had piece of paper on it in suite that said Out of Order, which would have been nice to know before I booked it. I should've gone to the Radisson.