Holiday Inn Express & Suites Austin NW - Arboretum Area

Clean rooms, comfortable bed, great staff! The check in took 1 minute. I slept as good as if I were at home.

Good hotel with excellent location. Clean and tidy. Wish they had more breakfast variety and firmer mattresses. Would recommend for the price and location.

Location was perfect for where we wanted to go. Loved that you are next to Costco! Also, loved that you were close to Pluckers.

We are traveling for a couple of month to different places and this is the first hotel that has a full breakfast menu and not just some frozen food for the microwave or bag breakfast like other hotels had.
So while staying to get ready for a flight in the morning, we know that we have a good breakfast and don't have to stop and spend extra money for breakfast.
The front desk guy has an upbeat personality and if you have a bad day, he will for sure help you out and make it a better day.
Last but not least they have coffee and tea all day long, so if you are working like me, you can get a coffee even at 3pm or even later.
We for sure will come back.

Everything was good except for the front desk help when I checked in, during the evening.

RTEX Home Improvement Solutions opted not to leave a text review of Holiday Inn Express & Suites Austin NW - Arboretum Area

Dennis Bowden opted not to leave a text review of Holiday Inn Express & Suites Austin NW - Arboretum Area

Good location and very comfortable stay. The staff are very friendly and the hotel was clean and provided good amenities such as a pool and hot tub, lounge area, and complimentary breakfast. The location is in a safe area that is easily accessible to the highway.

My husband is paralyzed and we reserved a room with a walk-in shower. When we arrived, our room had been given away. Instead they gave us a room with a bathtub.

Positive: Location. Comfortable bed and room temperature. Available breakfast, internet, and handicap parking. Negative: A bit noisy. Microwave and phone didn¿t work but they did handle the microwave issue after a second request.