Holiday Inn Express Rockport - Bay View

We had stayed here several times prior to the hurricane and this was the first time since. The place looks great and feels like new. Very convenient to bird watching and the downtown shops. We'll be back soon.

Todd Long opted not to leave a text review of Holiday Inn Express Rockport - Bay View

Positive: The staff was friendly and helpful when we needed more coffee, towels, etc. Negative: Cleaning after 4 nights. I think they would have cleaned bathroom if we had sled.

All the employees at this location do a great job. My husband is disabled and the shower in the bathroom was great for him. Tub/shower had two shower heads in the room we had. We both really like how the currents in the room work. We almost decided to stay at one of the "mom

We have stayed at this hotel many times over the years. The standard of the hotel has fallen, most especially in the professionalism of the staff. On this visit instead of being greeted as an IHG Gold Elite member I was informed that there was no reservation in my name, in spite of having checked in online. It took some time to persuade the member of staff at the front desk to double check and find the reservation.

Felt different without housekeeping, loved the location. Didn't even bother with breakfast, should have extended hours during the weekend.

Everyone is so nice and the hotel is so clean, front desk is so helpful!

Another guest spilt a liquid in the elevator. When my husband told the front desk, they got up and took care of the mess right away. I thought he would say he would tell a housekeeper to clean it, but he ran, got a mop and cleaned it up. GREAT SERVICE!!

Rudest manager I have ever had the displeasure of speaking with ever! Front desk staff were unpleasant and sat mainly in front of entry smoking. Once you each the desk they look to see if you stop then slowly make their way in to speak with you. Hotel has been updated nicely but front desk staff and a manager Ann Brand need to go! I would never stay here again because of these people.

Negative: When We arrived there was no electricity in partial of the building due to a lightning striking a transmitter. So the whole city was practically without power. That was it we slept overnight with no power!