Holiday Inn Express Richmond hotel in Richmond KY
Hotel rooms in Richmond ,KY
Based on 8 Reviews
Add ReviewJulie & Sue Walter opted not to leave a text review of Holiday Inn Express RichmondReport
Pretty good run of the mill holiday inn. Would likely stay there again.Report
Breakfast was not done well, many of the items were undercooked and many standard items such as prepackaged easy to grab things simply didn't exist. It may have been that stuff wasn't fully setup, but it was an hour after breakfast had started.
Check in was a bit long but the staff was helpful and kind.Re: Pretty good run of the mi ... Holiday Inn Express Richmond replied on Thursday, December 16th 2021Steven Hall, Thank you for taking the time to review our hotel and for providing us with your feedback. We are glad in hearing that you had an overall positive experience at our hotel, but understand that our breakfast buffet was not as enjoyable as would be possible. We will absolutely be sure to take your feedback and pass this on to our breakfast staff and take the necessary steps to improve and ensure that we are providing as good a breakfast as would be possible. As far as grab and go items are concerned, we currently do not have this option as readily available as our breakfast is currently in more a buffet style to where you would fill your plate with items you wanted. We would be happy anytime, however, to make you a to-go plate of food or package up any breakfast items you would like to take on the go! Unfortunately that is the best we can offer at this time, but we are always aiming to improve and we will be sure to pass your feedback on to the appropriate channels so new breakfast changes and updates will be cognizant of feedback such as yours! We hope to see you again soon and we wish you safe travels. Sincerely, Tyler Guest Services Supervisor
Unhelpful stuff won't be booking here againReportRe: Unhelpful stuff won't be ... Holiday Inn Express Richmond replied on Thursday, December 16th 2021Jenny Johnson, Thank you for taking the time to review our hotel and for providing us with your feedback. We are so sorry to hear that you did not have a positive experience with our hotel. We never want our guests to feel this way and we are deeply saddened to hear that we missed the mark this time. We will be sure to do whatever we can on our end to coach and retrain our staff to ensure negative experiences such as this one don't occur again in the future. We hope that you will give us another chance and choose to stay with us again in the future. Thank you again for taking the time to review our hotel and we wish you the best. Sincerely, Tyler Guest Services Supervisor
daniel willey opted not to leave a text review of Holiday Inn Express RichmondReport
Hotel needs a hot tub in addition to the pool.Report
The breakfast hours need to be extended past 9:30. Some of us sleep in a bit and would like to have b-fast later.
All in all good value and was close to EKU where we attended daughters graduation
Easily accessible from the interstate. Friendly staff and offered a good breakfast.Report
was all okay....breakfast could have been better qualityReport
We stayed here 1 night on our way to visit family. We were delighted to be upgraded to a Suite [Gold status]. Food was just ok, but the room was nice. recommend.Report
Welcome to the Holiday Inn Express Hotel and Suites in Richmond Kentucky. Hotel in Richmond Kentucky with Southern Charm. Looking for a place to stay where friendly people and smiling faces are a hallmark? Our hotel's choice services and convenient location off I-75 are just a few of the great perks we offer. Situated minutes from downtown our Richmond hotel location is perfect for leisure travelers looking for scenic beauty historic buildings and quality retailers. You can spend the day fishing at Lake Reba golfing at Gibson Bay and in the evening take in a show at the Center for Performing Arts. We are also minutes from Richmond Centre boasting shopping restaurants and entertainment. If you are looking for hotels in Richmond KY geared towards business travelers look no further. We're only minutes from corporate offices for Eastern Kentucky University Kokoku Rubber Inc. Hitachi and the Bluegrass Army Depot. Whether business or pleasure brings you to Richmond Kentucky our hotel's free high-speed wireless Internet can keep you connected. Our amenities include a Fitness Center indoor pool and 24-hour Business Center. Start your day off with our complimentary Express Start breakfast bar. We look forward to your visit at the Holiday Inn Express Hotel and Suites in Richmond KY.