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Highway Heroes LLC

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About Highway Heroes LLC

Highway Heroes LLC is a company that offers you towing help when you have problems with your car or when you need other roadside assistance. Just call us and we will help you.

Location & Directions for Highway Heroes LLC

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103 W 4th St, Austin, TX 78701
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Services Highway Heroes LLC Offers

Roadside Assistance, Auto Body Parts Supplier, Tire Change, Auto Entry, Jump Start Cars.

1.0 Out of 5.0

Reviews For Highway Heroes LLC

Reviews for this business have been aggregated from multiple sources.

Based on 2 Reviews

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Joe M
Joe M Friday, September 1st 2023
Terrible customer service I made a terrible mistake of contacting this company for help after experiencing a puncture on the way home. The sales person person asked me to share location and promised that help is on the way and should be there within 30 minutes. When I realized they not a local service, I did not want commit to them taking my money until I could verify that they have someone contacted from nearby to help. He confirmed that help was just 2 block away. The sales person shared a fake tracker to track the driver. After 30 minutes and then an hour they called me pretending like they don't know my location which I had shared with them at least twice..

After a third call, they said they have cancelled the previous tour service and were trying to hook me with another service. I told them I was canceling the request based on bad service but they still charged my credit card. This is a scam do not fall for it as I did.

I called a local service who arrived with 20 minutes to help me.
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Jeffrey Barton
Jeffrey Barton Saturday, February 25th 2023
Misleading and slow I was duspatched a truck fand not told it would be 3 hours before they arrived. I had already waited an hour before i called. When I called back they told me it would be another 75 minutes . Why wasn't I given an eta up front? They refuse to refund the $200.00 they charged to tow my vehicle .5 miles
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