Herb Chambers Toyota of Boston

I've had my service done at Herb Chambers Toyota for 3 years and every experience has been good. Easy to make appointments online, very efficient and streamlined system when you arrive, good communication, good work at fair prices. In general, you can usually have major work done for a little less at a neighborhood shop than at a dealer, but it is always a crapshoot whether the mechanic is well-trained and familiar with your vehicle. I've had a great experience with Chambers Toyota and will keep using them.

Re: I've had my service done ... Herb Chambers Toyota of Boston replied on Wednesday, December 22nd 2021

Bruce, we are so happy to hear that our team at Herb Chambers Toyota of Boston has earned your trust! Thank you so much!

I have been coming to Herb Chambers Toyota for service for 20 years. During this period I have put 230,000 miles on a Sequoia that lasted 11 years and I am in my ninth year with Highlander Hybrid that has 130,000 miles on it and will last many more years. No one touches these cars except for Herb Chambers service technicians, even for tires and batteries. I trust the service department completely. They are honest and they are always looking out for my interests. They tell me when something needs to be fixed immediately and they advise me about things that both of us will need to keep an eye on. In twenty years, neither vehicle has broken down on the road. My most recent service experience was great. In addition to completing a normal servicing, they found a tiny leak in the air conditioning system and fixed it. My final point is that your Toyota will last for a long time if you get it serviced by Toyota service technicians according to the recommended schedule.

Re: I have been coming to Her ... Herb Chambers Toyota of Boston replied on Wednesday, June 9th 2021

The team at Herb Chambers Toyota of Boston loves seeing great reviews! Thank you Rob!

Artem Komarov opted not to leave a text review of Herb Chambers Toyota of Boston

A deal was concluded on the purchase of a new car and putting the old one into trade-in; at the time of delivery of the car, the terms of the agreements were unilaterally changed. One gets the impression that this is not a serious company, but some scammers.

0 stars. Rude staff, here is working scammers. ??Find another dealership.

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The maintenance work was done efficiently.
The service representatives/staff were very affable.
I felt comfortable asking questions.
Definitely highly recommend having your Toyota serviced at Herb Chambers in Brighton!

Re: The maintenance work was ... Herb Chambers Toyota of Boston replied on Monday, December 20th 2021

Martha, we are so proud that our team at Herb Chambers Toyota of Boston can do such a great job for you! Thank you so much!

Took advantage of Special Herb Chambers Toyota, Boston had for month
of December. Had a great experience.
Great price, nice service people and was
out of their a half hour earlier than promised.

Re: Took advantage of Special ... Herb Chambers Toyota of Boston replied on Friday, December 17th 2021

We appreciate you taking the time to leave the Herb Chambers Toyota of Boston service team such a great review! We look forward to providing more five-star experiences in the future, Joe! Thank you!