Hassel Volvo of Glen Cove

I called with a problem on Saturday and spoke to Jocelyn from Service Department.
I explained my problem to Jocelyn, who treated me with a great respect. She is a very knowledgeable, friendly and professional.
She helped me to make all the arrangements and after I came to the dealership to drop my car in for repair, all paperwork was completed in a reasonable amount of time.
I really appreciate great service provided to me by Jocelyn and other Service Department team members,

I stopped by with a problem Tuesday ( no appointment, my first time there ), Jason Barach in the Service Department greeted me and within minutes, my car was in and fixed. He treated me like a friend. I really appreciate great service - start to finish, that's what Jason provided to me.

From the moment I walked in I was treated like a celebrity. I wasn't leasing the most expensive car but they acted like it. From start to finish, it was an unusually simple and stress-less transaction. And when it comes to service:outstanding. Jocelyn and Steve make it happen. Incredibly accommodating and go the extra mile to satisfy their customers. Unlike any other dealership on Long Island.

sal leone opted not to leave a text review of Hassel Volvo of Glen Cove

John Fitzgerald opted not to leave a text review of Hassel Volvo of Glen Cove

Seth Freeman opted not to leave a text review of Hassel Volvo of Glen Cove

We've leased or purchased 3 Volvos from Glen Cove Volvo since 2017. They have been an absolute pleasure. They actually delivered our last two vehicles to our home. We never visited the showroom. There's no car salesmen BS here. They're straight forward and all about service and repeat customers. Craig, a sales professional and internet specialist, is exceptional. We swapped 50+ emails about specifications, before looping in their finance specialist, Deron who was equally accommodating and professional. Never a missed reply, never any pressure, just nonstop professionalism. Their delivery specialist, Samantha, was a pleasure and Craig actually allowed them to use his own vehicle as the chase car to bring Samantha back. We don't even live in Nassau anymore and we still buy from them. What else needs to be said.

Re: We've leased or purchased ... Hassel Volvo of Glen Cove replied on Monday, October 11th 2021

Craig is our absolute rockstar, but it's still nice to hear it from a happy customer! Enjoy your new vehicle and thank you for your business.

if an honest car salesman is an oxymoron. Craig just proved that phase be reconcilable.
i highly recommend Craig @Glen Cove Volvo to any1 who would consider buying a car. august, 2021, we are in the middle of a great shortage of almost everything thanks to a rapid economic recovery from a lockdown and pandemics. it's a seller's market, so they said. car sales are one of them. inventory is running low everywhere. we happened to be in this "seller's market" for a new SUV. as one of the important purchases, i have done extensive research and finalizing in a Volvo and sent out several email to dealers around tri-state. One of those reply, standing out from the others, was from Craig. though his email was short, it was answering ALL my questions without any beating around the bush. pricing was accurate. inventory status was clear and transparent. i made that right from the start "no phone calls!" (aka no bs!) Craig: NO PROBLEMS! i followed his link in his email to take a closer look at the vehicle and a few more round, we decided to take that one. so, the entire process was online. 2pm on the day my wife and i scheduled to arrive at Glen Cove Volvo to pick up a well prepared new car, last mins she felt that she would need a bigger model (90, instead of 60). Craig again: NO PROBLEMS!! 5pm, we drove away our be-loved new Volvo and wife is very happy!!! btw - some more not-so-small details, if you ever dealt with other car sales pople (i know I did) ... 1). he respected our privacy and never made cold and radom calles, yet, ALWAYS answered my email questions within a day even on the weekends. 2). have you ever had to put up with and wasted time with other sales on those great figures that THEY care, but you don't (in particular your wife does NOT care?). Not Craig. He told us what we wanted to know and what we cared, no more no less. The experience is just like  ... hmm ... buying things from Amazon (in case you enjoy buying things from amazon?)
Craig definitely deserves a five-star and we enjoyed this entire purchase experience!

Re: if an honest car salesman ... Hassel Volvo of Glen Cove replied on Monday, October 11th 2021

One of our favorite reviews ever (especially because we order from Amazon multiple times a day). Craig is amazing and we're so glad you experienced his passion for cars. Enjoy your new vehicle!

Jenya Mavromati opted not to leave a text review of Hassel Volvo of Glen Cove

What can I say about volvo cars Glen Cove. From the sales person (Semi)-that took care of me with patience and answer all of my questions, to the business manager-( Very helpful ) and their service department everybody's is honest and very professional. They made my buying experience very simple and easy. They are very friendly and kind people. Did I mention that their service department is awesome? KEEP UP THE GOOD WORK.

Re: What can I say about volv ... Hassel Volvo of Glen Cove replied on Tuesday, September 21st 2021

Thank you for the kind words! Enjoy your new Volvo.