Harrell Funeral Homes

Harrell Funeral Home took a lot of stress and anxiety from my shoulders in deciding the final arrangements for my Mom's funeral. Andrew Gonzales took care of the largest to the smallest decisions. The funeral was in a country cemetery and he had it ready to go when we arrived. He even helped with the water for the guests. After the funeral he helped with the additional chairs that we brought. From flowers to getting the obituary published in my Mom's newspaper, he handled it all.
Kirsten Ferlin with Full-circlecare provided a checklist and has already notified federal and state agencies of my Mom's passing. Kirsten was able to answer all of my questions and made this process more manageable. I will highly recommend Harrell Funeral Home--my Mom had a prepaid funeral for 5 years.

Re: Harrell Funeral Home took ... Harrell Funeral Homes replied on Monday, September 26th 2022

Ben we are honored to serve your family. Andrew is one of the best funeral directors in Austin. We are very fortunate to have him on our team. Thank you for allowing us to serve you. Please let us know if we can help in any other way.

Harrell's Funeral Home was extremely professional and kind. My husband was cremated and we also had a prior viewing service. Everyone was so attentive. The facility is very clean. They treat you like they would treat their own family. I loved my experience. They also offer a after passing service that ensures your taking the correct financial steps which was so helpful. I recommend them to anyone who wants and expects excellent customer service. Tracy Clary

Re: Harrell's Funeral Home wa ... Harrell Funeral Homes replied on Monday, September 26th 2022

Tracy thank you for sharing about your experience and how our staff treated you like family. That is our aim that when people leave they feel like they are a part of our family. We are here for you if you need anything else. Thank you for allowing us to serve you.

It was a sad and difficult time navigating the funeral details for our mother, Erminia Navarro. Doug Du Bois and all the staff at Harrell Funeral home (Kyle location) were phenomenal! Their personal attention to detail was beyond amazing. I was impressed with Doug's ability to be extremely professional yet, not lose the care, sympathy, and warmth that our family needed at this time. We were guided from the point of pre-planning all the way to aftercare services provided by Harrell Funeral home. There is not a single complaint or negative comment that can be made from our end. All the details and service from start to finish were lovingly met beyond expectations.
Thank you so much on behalf of the Rodriguez and Navarro Family.
Sincerely,
Lydia Navarro -Rodriguez

Re: It was a sad and difficul ... Harrell Funeral Homes replied on Monday, September 19th 2022

Thank you Lydia for your kind words. We always treasure hearing feedback from our families. Your words are so kind. It was an honor to serve your family. Please let us know if we can help in any other way.

It was such an incredibly difficult time but Paul Williamson and the staff at Harrell anticipated our needs and took us through the process step by step. All done with quite respect

Re: It was such an incredibly ... Harrell Funeral Homes replied on Wednesday, September 14th 2022

Thank you Frank for your thoughtful words about Paul. He is an excellent Funeral Director and we are so blessed to have him on our team. We appreciate you telling others how we cared for you during this time. Please let us know if we can help in any other way.

When our family's Veteran patriarch passed, we wanted services befitting his great life. Harrell's fulfilled that vision and more. First, Harrell's quickly arrived at the hospital the night of his passing, smoothly transitioning him from the room to the hearse, appropriately draping our patriarch in the U.S. flag.

Harrell's was splendid handling the memorial service, guiding us through all the planning, preparing, and executing with class. Their professionalism permitted all involved to be focused on our patriarch and his memory.

Specifically, Doug and Wade teamed well, bridging the extended time from the death to the memorial service with ease and thoroughness. Doug kept in continual contact with the family, making sure we had everything needed.

The Harrell facilities are lovely, and the staff couldn’t have been more helpful and compassionate. They have our heartfelt appreciation for handling our sentimental and solemn time with compassion and class.

Re: When our family's Veteran ... Harrell Funeral Homes replied on Monday, August 22nd 2022

Thank you Cynthia for your heart felt words. It means so much to us to know we have helped you in a meaningful way. We truly treasure the relationships we are fortunate to make through this journey. Please let us know if we can do anything else to help.

A really good business to help with loved ones that have passed.

Re: A really good business to ... Harrell Funeral Homes replied on Tuesday, August 23rd 2022

Thanks River for allowing us to serve your family. Please let us know if we can help you in any other way.

Burying a loved one is always an emotional and a surprisingly expensive procedure. However, we have found that Harrell provides extremely good support, gently coaxing the necessary information out of us when needed, and helping us to deliver a meaningful memorial for our loved one. Their staff are extremely pleasant and personable to deal with. The part that surprised me is that included in the process (and at no additional cost to you) is access to their Full-Circle Aftercare service, run by an expert team that provides support with the endless procedures that follow on a death - contacting authorities, banks, credit cards, etc. After they make many calls on your behalf, you receive an email with a comprehensive list of tasks and procedures with notes as to what they have done and links to information about your next steps. They came up with stuff that hadn't occurred to me, including claiming back over $200 from the Texas list of unclaimed funds. It's like having a hand to hold when you start on a challenging, complicated and exhausting new path you really don't want to tread when you'd far rather be focussing on grieving your loss.

Re: Burying a loved one is al ... Harrell Funeral Homes replied on Friday, July 29th 2022

Christine thank your for the detailed review. So very well said. Our desire is to be there for our families every step of the way. We are so thankful to have such a great team of specialists to help with all the tasks that need to be completed. Thank you for allowing us to serve your family.

Harrell has been and is still a great organization. Their care during the funeral preparation process is exceptional and their aftercare program is outstanding. Paul Williamson was very thoughtful and showed great care. Jerry Harrell also showed kindness by checking in as well. Cherisse from the after care program was thorough and showed great patience and willingness to serve and help the family. I have worked with Harrell as a Pastor and when my Father died. Over the years they have consistently cared for the folks in the South Travis and Hays County area. I am grateful for their service to the community.

Re: Harrell has been and is s ... Harrell Funeral Homes replied on Wednesday, July 27th 2022

Thank you for the nice 5 Star review Trey. Your family is very special to us and we are sad to see Bart depart this earth. We are glad to have been a help to you, as well as to many others in the area over the years. We will be sure to pass along your kind words to Jerry, Paul, Cherisse and the rest of the team.

Our sister passed unexpectedly. Harrell's was compassionate and caring. They made everything easy in this stressful and heartbreaking time. The Aftercare Team was wonderful and helped take care of a lot of things, which relieved a lot of stress. I highly recommend Harrell's.

Re: Our sister passed unexpec ... Harrell Funeral Homes replied on Wednesday, July 27th 2022

Thank you for giving us such a nice review Debra. We are very sorry for your family's loss. We do try our best to help people with details that can be difficult to think of during such an emotional and often times stressful period of time. It was our pleasure to assist you with your arrangements.

This is a wonderful service! They walk you things you wouldn't even think of doing after someone passes. Everyone should work with them even if you think you have everything covered. They make everything so easy and worry free!

Re: This is a wonderful servi ... Harrell Funeral Homes replied on Wednesday, July 27th 2022

Thank you for your kind words Kristi, and we are sorry for your loss. Glad to hear we were thorough, as it is something we strive for to make things easier for people during what we know can be a difficult time.