Hargrave and Hargrave Foundation Repair

We had a wonderful experience with this company. Always appreciate a local company that does their best to provide honest quotes. Our house has no major concerns and we checked both the rainy and dry season. Only a few cosmetic which is a relief. I know they need business, but you have no idea how much respect I have for a trustworthy company not looking to make a buck off of you in that moment. If any issues arise in the future they will be the first company I call. Thank you so much.

Every time I call for them to come look at a property they are booked out three to four weeks. Caleb that use to work there would make a point to work me in. Now since he has left the company I am going to have to find a company with little more urgency. They did my house and several others I refer they do work but the person answering the phone could care less about getting business.

Re: Every time I call for the ... Hargrave and Hargrave Foundation Repair replied on Friday, September 24th 2021

I'm sorry you feel that way but the time we gave you was 6 working days out, not 3-4 weeks out. We care about our customers and I'm sorry that you are upset that I can not fit you in so that you can make an offer on a home in the option period. We gave you an option of calling a structural engineer to see if he could look at it before your option period runs out. It's not very fair that you get upset with us by leaving a not so good review because we could not accommodate you in your seven day option period. We are busy and we are busy for a reason. We are a good and honest company.

Really great people to work with! Showed up on time at all appointments. Repair crew very courteous. If you need foundation repairs call these folks!!!

Re: Really great people to wo ... Hargrave and Hargrave Foundation Repair replied on Friday, September 3rd 2021

Thank you for the positive feedback. We appreciate your business. If you ever need anything, please give us a call.

In 2014, as part of a suit filed against my builder, I obtained an estimate from an independent structural engineering firm. I believe it was for 17 piers, and as many as 8 were interior piers.

As the conflict with my builder drew to a settlement, I found that because my home was still technically "under warranty," the large foundation companies who pump thousands into advertising also apparently accept thousands of dollars from large area builders, and therefore refused to even meet with me.

Hargrave was recommended by 2 different real estate agents. At that time, I'm not even sure that a majority of their business was foundation repair.

I met with a representative, who explained that the engineers had not accounted for beams in my foundation, and that meant that the interior piers wouldn't even be needed. They deducted the price of the interior piers from the estimate, and offered to come back out and install those piers for the same price they had deducted, if there were any problems. They also refused to do concrete piers in our area of town, and after seeing the concrete piers used around the neighborhood (and how they've fared since) I can see why.

The foundation repair was accomplished over two days - one day for prep and one day for completion. I was not home for any of it. The cracks inside the house could not be found afterward. All trim inside was straight, all windows and doors perfect. They fixed mortar on the outside, and skimmed over the concrete repairs, so that they could not be detected. Because of the extensive nature, I realized that several (overgrown) shrubs would be taken out. I asked them to take out all of them out, and they did, making it much easier to redo the landscaping.

The job they did was much better than anything I had expected and better than anyone told me to expect.

We had Hargrave & Hargrave come out to check our foundation before putting our house on the market to sell. They were great! Chris was very knowledgeable about foundations and explained everything to me in a way I could understand. We ended up not needing any repairs at this time but I will definitely be calling them again in the future if we do need repairs. Very honest trustworthy company!

Honesty and Integrity! These are the words I would use to describe this company. So refreshing in this day and age. Chris was extremely knowledgeable and so helpful. He gave me some suggestions and asked me to call him back in a few months to see where we are. I will definitely be using this company if we need foundation repairs.

We have had 6 foundation companies provide quotes (yes it's alot and wasn't meant to be that much in the beginning) but Chris was the first one to say we did not need to repair our foundation. He provided so much information and education; we are very grateful.
And now I understand when I read reviews that say 6 months- 1 year after a company has installed piers that they have even more problems than before. We would highly recommend getting a quote from Hargrave and Hargrave. Thank you Chris!

They did a great job on the foundation repair so that's what is important. I just wish I didn't have to deal with the rude receptionist every time I called. There's no need for that when you're already stressed about this process.

What a great company. Chris Vaughan was on time, kind, and told us we actually didn't need any work done. They run their business on integrity. We will be using this company in the future if need be and would highly recommend them to anyone needing work or an assessment!

I found my house did not actually need foundation repair and they helped me find a solution that would work. Honest and professional. A definite WOW on customer service. I hope I never need foundation repair, but if I do, I know the only people I will call..