My doctor wanted to have a specific (Ritchie)brace they refused to do it. Instead they made a brace they wanted which cost me a lot of pain/falls. They are unprofessional and not caring.
Re: My doctor wanted to have ...
Hanger Clinic: Prosthetics & Orthotics replied on Friday, September 23rd 2022
Many thanks for taking the time to voice your concern. We’re so sorry to hear that your experience did not meet your expectations. At Hanger Clinic we strive to provide the highest quality of patient care and customer service, and we’re sincerely sorry you feel you had an experience contrary to that. Please email [email protected] so we can look into this for you right away.
I had a humerus fracture in my left arm. Nicole was very gentle while installing the bracing. I almost waited 10 days before I got the bracing, I was expecting to have lot of pain during the installation but it was pretty easy.
Re: I had a humerus fracture ...
Hanger Clinic: Prosthetics & Orthotics replied on Monday, March 7th 2022
Thank you for taking the time to leave this encouraging feedback! We are so glad to hear about your positive experience.
I used to go to the Hanger Clinic in Plano off of 15th street!! Danica is who my daughter saw this was at 11 months old!! My daughter is now 5 we searched all over for her and could not find her so we went to the Lewisville location. I definitely did not like the Lewisville location it was time for my daughter to have her AFOs recasted this year (Age 5) we finally found Danica and we saw her Halloween 2019 and my daughter remembered her and we just love her so so much she's the absolute best!!! Where ever she goes we will always follow I don't think there is another person better for this job!! She's very knowledgeable, explains everything and is super super amazing with children, and making them comfortable She's overall the best!!!!
Re: I used to go to the Hange ...
Hanger Clinic: Prosthetics & Orthotics replied on Wednesday, November 6th 2019
Hi Julianna, thanks so much for taking the time to leave this positive feedback! At Hanger Clinic we’re committed to providing our patients with products and services that empower their potential, in a caring and professional manner. We’re so glad to hear that your experience met this expectation! – Sonia from Hanger Clinic
Last time I came here, Paul was the one seeing my mom. We recently visited on 7/19/19 & found out Paul wasn’t working here anymore, we were so sad! ???? he was awesome. With that being said, my mom was seeing someone new, her name was Danica. We are so happy to have her. She was so nice, explained everything thoroughly & had an amazing personality! She also spoke very well Spanish (my mom is only a Spanish speaker) so that was a plus! We were impressed. Also, one of her helpers that took us into the room and got info from us was great! I don’t remember his name but it was a guy. We had a good visit overall. Thank you for all of your help! ????
Re: Last time I came here, Pa ...
Hanger Clinic: Prosthetics & Orthotics replied on Tuesday, July 23rd 2019
Hi April, thanks so much for taking the time to leave this positive feedback! At Hanger Clinic we’re committed to providing our patients with products and services that empower their potential, in a caring and professional manner. We’re so glad to hear that your experience met this expectation! – Sonia from Hanger Clinic
The person who answered the phone when I called to make an appointment was so extremely rude, I do not even wish to go there. I will contact the Garland office instead in hopes that they have much better manners. It’s well out of my way, but It’s worth it to not have the extra stress of someone treating people so terrible. We already have medical needs and adding difficulty to those situations is not professional.
Re: The person who answered t ...
Hanger Clinic: Prosthetics & Orthotics replied on Thursday, June 7th 2018
Hi Matt, many thanks for sharing this feedback. I’m so sorry to hear your experience was not in line with our standards of providing the best possible care and customer service to all of our patients. If you would like to email me directly at [email protected], I’m happy to look into this for you ASAP. – Sonia from Hanger Clinic
For over 150 years, Hanger Clinic has been at the forefront of orthotic and prosthetic products & services. With hundreds of locations in the US, we offer an expansive network of care close to home and help those with many different types of physical challenges overcome obstacles and lead productive, independent lives.
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