Hagerstown Ford

Jared Waugh opted not to leave a text review of Hagerstown Ford

Used Quick lane this morning. Kara was amazing, friendly and very helpful. Sat beside me and explained exactly what they issues were. She made me feel like family! ??

Reggie Revier opted not to leave a text review of Hagerstown Ford

I had a great experience with getting my truck from hagerstown ford i worked with Jeremy from the used car dealership and he was great to work with took his time with us didnt push us in to a vehicle that I didn’t want. Listened to what i needed the truck for and made sure the truck would do what i needed it for. Gave me a great price for my trade in I highly recommended Jeremy D for sales person and Hagerstown ford for buying your vehicle

Edger worked hard to make this deal happen
We’re very happy

Lied about the ceramic coat thats included in one of the warrantys. Had an appointment for 10am and dropped it off at 9:30. 3 hours later after 4 phone calls they finally tell us that it will take the entire day or longer. Its supposed to take ONE HOUR. This place is full of liars and worthless service. I do not recommend this location to anyone. It took an extremely long time for them to get everything done so we could leave when ourchasing the vehicle. They also told me it would ONLY be 2 hard credit pulls. It was 8 for each of us... Disgusting. *update* loan never went through due to extremely incompetent staff at hagerstown ford. They missed a bunch of pages that we are supposed to sign. They should be compensating us for all of this headache and wasted time. Very unprofessional staff with nothing to offer to fix things. Update: had to resign the papers 20 times due to their system not working.

Christine Butler opted not to leave a text review of Hagerstown Ford

ZERO STARS! This place is awful, don’t ever ever buy a car from here. The used car manager Chapin is unprofessional at his job, and just frankly sucks. I’ll never buy another car here ever again. If you want a hassle go to Hagerstown Ford!

Claudia is very professional when it comes to helping you buy a car, very friendly and explains very well related to the vehicle. 100% recommended.

JOHN MORRIS opted not to leave a text review of Hagerstown Ford