Hagerstown Ford

Just bought our brand new Ford Ranger from Josh Smith at Hagerstown Ford. Best car buying experience we've had. Very knowledgeable young man. Quick process and excellent customer care. Would definitely recommend seeing Josh.

I wanna say thank you so much to Mrs. CHRISTINE that helping me to get my dream car FORD EXPLORERAlso she one of the best sales i ever met 👍

Thank you Daverion my Explorer is perfect. I appreciate all that you were able to do to make this a comfortable smoth situation / transaction.

Brian from the service team was accommodating. Needed a state inspection and they made the inspection process a pleasant experience. Would recommend.

Claudia provided exceptional service to us, yet again! She got us the exact Expedition we were looking for with no haggling or BSing in numbers! Very pleasant to work with and made the entire process quick and smooth. She took extra time after hours to show us all the settings. Will never go anywhere else! Thanks Claudia!

Very pleased with the customer service and hospitality here! We've been super stressed out looking for the right vehicle after our vehicle was totaled. This place made it super easy and not once stressful! Brandon in sales was AWESOME to work with, his personality, dedication and overall experience was above and beyond! Same with Michael in the finance department- we are very thankful for his time and dedication he took with us to go over everything. If your on the hunt please reach out to Brandon to find your next ride and I'd ask for Michael to do everything else with! Thank you for showing that great customer service still exists!

Bought a new ford explorer the 26 of December then got another one the 30th. Will was amazing to deal with. There service department is run very well also we had to have a display screen replaced because we found a crack in it and they went through ford and got it done the next week. Thanks for the amazing customer service from the front of the dealership to the back where the parts department is.

Josh Smith was very helpful answered every question I had and covered my concerns and made sure I got a deal that I can afford amazing customer service

Thank you Josh Smith for helping me find the right vehicle at Hagerstown Ford. I gave Josh a list of qualities I was looking for in my next vehicle and he found a couple of possible candidates within my budget. I found the perfect fit after a second test drive. Josh helped me get the paperwork and financing taken care of. Josh did a great job informing me about the vehicle I wanted and made everything easy for me to understand. Thanks to his hard work and determination, I was allowed to leave with a beautiful 2026 Escape.

I got my new ford ranger at Hagerstown ford and Christine Kirk was very helpful with everything in the process of getting it and turning over my old car to them. Definitely made my first ever new vehicle buying experience nice and not chaotic. 10/10 would definitely buy from them again and have Christine Kirk as my sales rep as well.