Gillie Hyde Dodge Chrysler Jeep

Our Jeep Cherokee bricked itself 2.5 hours from home. Luckily it was in my in-laws driveway. The vehicle was towed to Gillie Hyde Jeep in Glasgow. I cannot praise enough on how professional and quickly the service department got us back on the road. I would not hesitate to buy a vehicle from this dealership.

This place is ridiculous went to drive a jeep and without leaving the building sales people new the battery was dead and no gas how do you sell anything with this kind of service and vehicle preparation mindset total waste of time thanks but no thanks would never do business here!

Phone voice machine annoying.
I can’t give five stars just yet I just got my truck back today so I have to drive it for a while to determine how many stars I should add .

It was a bad start at the beginning, but it got better. They’re very pricey and it’s unusual for them not to give you a written, detailed report of. Time, parts, and other details I’m not happy about that!

I’m not sure if the mechanic reset the ABS system, but I got home and had a recall alert on my Ram app and got an email from Mopar. I’m hoping the mechanic forgot to reset it and it’s easy fix which I should not be charged for.

I’ll give a full detailed report after I’ve drove the truck for a while to make sure everything‘s OK but so far it seems to be running OK!

Always treated well, very professional and great service!!

$200 diagnostic fee to determine it was a starter that needed replaced. I told them it needed replaced before it got there. Then $2000 to replace the starter. Absolutely ridiculous. I bought a brand new starter and had a local repairman install it for a total of $320. Don’t have to worry about me bringing a vehicle there to be worked on. Robbery.

By far some of the best priced vehicles in the area. They got a new sales team that goes above and beyond for customers. 4-5 years ago may have been a different vibe inside their showroom. However, they have changed things around for the better now.

I just bought a brand-new 2024 Mustang GT Premium today, and Gillie Hyde made the entire process easy and enjoyable!

Mary, the salesperson I worked with, had my initial paperwork prepared for an easy and quick experience when I arrived to sign today, and the car was ready for me with a full tank of gas! I’ve had enjoyable times with car salespeople previously (this is my 4th Mustang purchase), but none as pleasant as working with Mary. She made this purchase, including my trade-in, the best it could possibly be, and she was prepared to answer any question I had regarding my new vehicle! If you need a great new or used vehicle, go see her; you’ll be glad you did!

Savanna, who works in their clean up department, had the Mustang in pristine condition! I’ve previously purchased three other Mustangs from different dealerships, but I’ve never picked one up from the dealership that gleamed and shined more than this one! Having seen it before she took care of it, I can tell you she worked her magic to get it looking showroom-perfect!

When it was time to sign the final contract, Michael, the manager, made the process a breeze! He went through all the details of the sale, and soon enough I was ready to go in my new car!

I wouldn’t consider purchasing a vehicle anywhere else now that I’ve had the pleasure of experiencing the top-notch service and hospitality at Gillie Hyde Dodge Chrysler Jeep Ram!

This was the most positive, car buying experience I've ever had. I was met at my car by Mary, who was excited to discuss what "my needs" were in a vehicle. But, not before asking about me and getting to know.... me. She worked with her Sales Manager, Michael, to get me the best possible deal on my Ecospost Titanium. When every other dealership said "NO", Gillie Hyde said yes. Not to a older model vehicle, but a new one. The compassion this team showed me was impeccable. They treated me like family. From driving onto the lot, working out a deal, test driving, trade in value on my vehicle, prepping my vehicle to take home and financing, you won't find a better team anywhere. They put my needs above their own in every aspect of the sale. Things went so great, that 3 days later, my Daughter went to Gillie Hyde and purchased her own new vehicle. If you are looking for top quality service from a team who truly cares, go see Mary, Michael and their team at Dodge Chrysler Jeep Ram. You will be so happy you did! I couldn't be more happy with my vehicle purchase!

Positive experiences all around. I have seen a few posts on social media of customers saying how bad their experiences were, which is why I decided to write this. DONT listen to them! They never tell their side of things. This goes for any business. I have several friends/family members who have purchased here & they have nothing but good things to say as well. The sales team is great, the managers are great. 100% recommend.

Great staff! The service dept went out of their way to fix my Ram truck,really went the extra mile to get us back on the road,would highly recommend these guys! Great job!