Giants Towing

Service was quick and easy, communicating was fast and simple, would recommend.

This was an excellent towing service. They were even flexible with the price once I told them my situation. The driver was very helpful and arrived very fast. I would definitely recommend.

Really did an excellent job and offered me a good fair price. Was really happy with the help. The driver was a really nice guy helped me a lot. Thank you guys again very much

The driver was very professional. The truck arrived sooner than the estimated arrival time. Good job!

They were quick to arrive and towed my vehicle very professionally. I'd recommend Giants Towing to anyone in Hayward!

Good sevice

I was impressed with how they handled my car. They loaded it very carefully and eased my stress. Good job by the truck driver and Ann the dispatcher. ????????

DO NOT USE THESE GUYS!

The rep on the phone told me the price was $35 to $85, maximum. This was to change a flat tire, it takes 5 minutes. She said it was going to be 10 minutes until they got there. I had to keep calling back through the 2 hours I waited because I had no idea where they were.

The tow company shows up and it has a completely different name than who I called, and he charges me $140. He also said that he just got the call 1/2 hour beforehand. Because it was sketchy and he was asking for my card when I already paid her on the phone, I called her and asked her what was going on, and she said, “Oh, yeah. Taxes.” Taxes would never equate to $140 for a tow.

I told her that. I told her that if I were the company, I’d pay for the “taxes” because she straight out lied to me twice. At this point, I was livid and yelling at her, which I’m not proud of, but I missed an important meeting because of the flat and thinking it’d be done in 20 minutes. My whole day got delayed and I had to delay a major project. So, if I could give it negative stars I would.

Be honest, be credible, and have integrity.

Terrible waited over an hour never showed up didn't call don't use these people there Terrible

The driver arrived about 5 minutes early. He was wearing a mask, he was dressed very neat and clean. He was courteous and extremely helpful. As young as he was I did not really expect him to be totally professional. But he was !!! This is definitely the tow company I will call again if I need a tow.