Gemini Floor Services

Dyal and his team of skilled professionals did a fabulous job. I have no hesitation in referring them to others.

NEXTIA PUBLICIDAD opted not to leave a text review of Gemini Floor Services

Used Gemini Floor Services to refinish the floor in my condo. They are really responsive on the phone but sometimes not too fast to respond via email. Dyal and Sallyann were great in answering any questions or concerns. The work their employees did on the floor was pretty good, made the floor smoother and shiny with the extra coating and they were able to get the job done for a 640 square foot apartment within 3 days (due to furniture moving) but without furniture they can do it within 1 day. Would recommend them for flooring work.

Re: Used Gemini Floor Service ... Gemini Floor Services replied on Thursday, November 25th 2021

Thank you for your business & review, we really appreciate it. Look forward to working with you next time, have a nice one !

Great job, reasonable price. Came when they said they would, charged what they said would, and did what they said they would. A rarity these days. Recommend and would use again.

Re: Great job, reasonable pri ... Gemini Floor Services replied on Thursday, November 18th 2021

Thanks for your business & review, best wishes & happy days !

I want to give this company 5 stars for an excellent job done. Had a complicated situation that the workers took care of. From the customer representative Sallyann to Mr. Dyal & Robbie who work with me on a good price and to the professional hands on workers Ellis, Dershorn, LV, Bairon & Luis, thank you guys for a great experience choicing Gemini Flooring for my home. I recommend them highly.

Re: I want to give this compa ... Gemini Floor Services replied on Thursday, November 18th 2021

Ines thank you for your business, pleasure working with you, we look forward to next time.

Lv Al opted not to leave a text review of Gemini Floor Services

Janet Sinclair opted not to leave a text review of Gemini Floor Services

Great. Work...

Re: Great. Work... ... Gemini Floor Services replied on Sunday, September 26th 2021

Thanks for your review, we really appreciate your business. Have a great day !

Avoid at all costs. The initial job looked good except for various debris trapped under the finish. When it was apparent it required more than a few touch ups to fix (the guy who came to take a look said "They messed up your floors"), they offered to partially redo it. The redo was even worse, with some sort of brush fibers trapped everywhere - which was blamed on a brand new brush they had used.

Dyal showed up to review the second attempt and said "At some point you're just going to have to accept it." and tried to blame the brush fibers on wood having "grains". This is not quality workmanship. He called me difficult, told me to find another company, and offered to refund half my money, leaving with his workers.

Edit: The additional work would not have been necessary had the floor been done properly the first time. The redo ended up worse than the initial job. The second refinish was in rooms that were empty, so the only people walking on it were your workers. My dog was out of the house the whole time the floors were being redone, so to blame her is laughable.

The pictures speak for themselves. If you want floors that look like this, by all means use Gemini. If you want some free verbal harassment and gaslighting thrown in, Dyal is your man.

Re: Avoid at all costs. The i ... Gemini Floor Services replied on Thursday, August 19th 2021

Hi Andrew, we are sorry you were not satisfied but we did go above and beyond by returning & redoing the floor a second time without any extra charge. You had already replaced all your furniture and let your dog on the floor making more work, also walking on the floor during the second refinish, all which didn't help. We even offered a 50% refund when you still weren't satisfied. This is the first incident we've had of a customer we could not satisfy and we work very hard to please each customer. Have a nice day.

Working with Gemini floors was a pleasure. They are very cautious and professional. My floors came out beautifully and the pricing was very reasonable. I would refer them to anyone.

Re: Working with Gemini floor ... Gemini Floor Services replied on Thursday, October 7th 2021

Thanks Maxine for your business & your review. Have a great day !